Proven team player with a track record of enhancing customer satisfaction at Parents, Neighbors through exceptional service and problem-solving skills. Skilled in using reservation software and managing front desk operations efficiently. Demonstrates critical thinking and excellent communication, ensuring smooth and professional guest experiences.
Hi, I’m
Ariya Wakili
North York,ON
Summary
Work History
mdonalds
Job overview
Parents, Neighbors3030 Don Mills Rd., North York, ON M2J 3C1
Front Desk Receptionist
05.2024 - 09.2024
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Ay Jackson Secondary SchoolToronto, ON
High School Diploma
06.2025
University Overview
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Excellent Communication
- Computer Skills
- Organizational Skills
Languages
English
Limited Working
Accomplishments
Accomplishments
- Collaborated with team of 10 in the development of making food and serving the ones in need.
Cleaning at home
Cleaning at home
At home, my main responsibility is cooking, which includes a lot of cleaning. Here’s how I manage it:
Cooking and Cleaning
1. Prep: I start by cleaning the kitchen—wiping counters, washing utensils, and organizing ingredients.
2. During Cooking: I clean as I go, washing tools and wiping spills immediately.
3. Post-Cooking: After cooking, I wash all dishes, wipe down counters and the stove, and sweep the floor.
Additional Cleaning Tasks
1. Floors: I help vacuum and sweep the floors in common areas.
2. Dusting: I dust surfaces like shelves and tables.
3. Bathroom: Occasionally, I clean the bathroom—scrubbing the toilet, sink, and shower.
4. Laundry: I do my own laundry, including washing, drying, and folding clothes.
5. Trash: I help take out the trash and ensure bins are emptied regularly.
These tasks help keep our home clean and teach me responsibility and time management.
Additional Information
Additional Information
I am dedicated, organized, and a strong team player. I have a reliable work ethic and am adaptable to new challenges. I look forward to bringing these skills to your team.
Timeline
Front Desk Receptionist
Parents, Neighbors
05.2024 - 09.2024
mdonalds
Ay Jackson Secondary School
High School Diploma