Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Arisha Naidu

Edmonton ,AB

Summary

Dynamic professional with a proven track record at CIBC, excelling in customer service and conflict resolution. Leveraged critical thinking to enhance customer satisfaction and foster loyalty, resulting in increased repeat business. As General Manager at Fatburger, successfully implemented strategies that boosted sales and cultivated strong relationships with clients and partners.

Overview

4
4
years of professional experience

Work History

CSR

CIBC
08.2024 - Current
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

General Manager

Fatburger
12.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

No Degree -

CSI Mutual Funds
Edmonton, AB

High School Diploma -

Jasper Place Highschool

Skills

  • Customer focus
  • Complaint handling
  • Customer service
  • Conflict resolution
  • Critical thinking

Languages

English
Full Professional

Timeline

CSR

CIBC
08.2024 - Current

General Manager

Fatburger
12.2021 - Current

No Degree -

CSI Mutual Funds

High School Diploma -

Jasper Place Highschool

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Arisha Naidu