Arif Mustafa

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Carefully interviewed, selected, trained, and supervised staff.

• Asked customers questions to determine, verify and solve common problems.
• Looked for additional ways to expand products to customers by upselling new products and services.
• Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
• Maintained up-to-date knowledge of product and service changes.
• Investigated and resolved customer inquiries and complaints quickly.

Developed product prototypes for new retail offerings using customer feedback, budget information, and company resources in collaboration with other departments. Delivered friendly service to customers and listened to their complaints.