Ariel Amaral
Toronto,ON
Summary
Results-driven professional with a track record of efficiently managing multiple priorities. Leverages exceptional problem-solving abilities and organizational skills to drive team success. Proactively takes on diverse responsibilities to support collective goals. Known for unwavering reliability, resourcefulness, and dedication to achieving optimal outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser | Runner
Jack Astor’s Front St
03.2024 - Current
- Provided exceptional customer services through a unique experience for customers
- Clear and reset tables with the standards of the company
- Assist servers with delivering food and drinks, refill water and condiments
- Help maintain cleanliness in the main bar, cocktail, patio bar, or dining area
Data Governance Intern
Itaú Unibanco
08.2023 - 01.2024
- Monitored Sales Quality Score (SQS) of cards and associated products through financial partners
- Prepared sales quality reports and feedback for the bank partners
- Queried and extracted data from AWS-Athena using SQL
- Created business presentations
- Monitored customer complaints related to the sales process
- Tracked cancellations of sales
Direct Procurement Intern
BASF
05.2023 - 08.2023
- Monitored and cleared samples
- Oversaw and tracked internal processes
- Communicated with raw material suppliers worldwide on in-person meetings
- Supported raw material negotiations seeking the best deals for the company
- Prepared supply agreements that in accord to the compliance area
Business Analyst Intern
Dow
02.2022 - 12.2022
- Generated competitive intelligence reports about global trade of target materials and provided support for pricing
- Raw material trade trending analysis
- Collaborated with the sales and product teams to deliver key insights for decision-making in the specialties and industrial intermediates business
Marketing Associate
Booklub
05.2021 - 01.2022
- Customer Service relations with clients and stakeholders
- Created content for the company social media platforms
- Video editing for the company audience to display in their personal devices
Education
Bachelor of Science - Chemistry
Universidade De Sao Paulo
12.2022
International Business -
Greystone College
09.2024
Skills
- Time Management
- Fluent in English and Portuguese with an Intermediate level of Spanish
- Strong Communication and Analytical skills
- Efficient in using - MS Office, SQL Language, Python, SAP System
- Customer Service
- Basic accounting
Personal Information
Title: HOSPITALITY PROFESSIONAL | CUSTOMER SERVICE EXPERT | TEAM PLAYER | GUEST RELATIONS EXPERT
Certification
Smart Serve Ontario
Volunteer Experience
Laboratory of Entrepreneurship of FEA USP, Structured a team of 10 students into the marketing department in order to produce relevant content for the target audience and to track the organization's growth based on our KPIs.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Busser | Runner
Jack Astor’s Front St
03.2024 - Current
Data Governance Intern
Itaú Unibanco
08.2023 - 01.2024
Direct Procurement Intern
BASF
05.2023 - 08.2023
Business Analyst Intern
Dow
02.2022 - 12.2022
Marketing Associate
Booklub
05.2021 - 01.2022
Bachelor of Science - Chemistry
Universidade De Sao Paulo
International Business -
Greystone College
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