Aric Greenaway
Ottawa
Summary
Dynamic and customer-focused professional with a strong background in hospitality at Fairmont Winnipeg. Recognized for exceptional teamwork and communication skills, consistently achieving high customer satisfaction. Proficient in efficient cleaning techniques and maintaining a professional appearance, ensuring a welcoming environment for guests. Committed to delivering memorable experiences through attentive service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Chamois
07.2024 - 03.2025
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Maintained a clean and organized work environment for efficient service delivery
In-Room Dining Server
Fairmont Winnipeg
08.2023 - 03.2025
- Collaborated with kitchen staff to ensure prompt preparation and delivery of food items.
- Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas.
- Addressed any guest complaints promptly, resolving issues professionally and courteously.
- Conducted regular inventory checks, maintaining adequate stock levels for smooth operations.
- Ensured proper handling and storage of food items by adhering to established guidelines for food safety.
- Improved teamwork among staff members by fostering open communication and collaboration between departments involved in the in-room dining process.
Banquet Server
Fairmont Winnipeg
11.2022 - 03.2025
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Served appetizers, delivered entrees, inquire about allergies and refilled beverages for banquet guests
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Provided friendly, courteous service to create memorable moments for guests.
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Shipping and Receiving
Razor Contracting
06.2019 - 10.2022
- Verified orders from shipping and receiving documentation to complete accurate transfers.
- Loading and unloading of materials from trucks to storage areas.
- Improved worksite efficiency by maintaining clean and organized work areas
- Performed general cleaning tasks
- Promoted a positive work environment by demonstrating strong teamwork and communication skills
Education
High School Diploma -
River East Collegiate
Winnipeg, MB06-2021
Skills
- Flexible work schedule
- Strong communication skills
- Teamwork and contribution
- Customer service
- Professional appearance
- Efficient cleaning techniques
- Hospitality and accommodation
- Calm and pleasant demeanor
Languages
English
Full Professional
Certification
SmartChoices - Responsible Service Certification
Timeline
Car Wash Attendant
Chamois
07.2024 - 03.2025
In-Room Dining Server
Fairmont Winnipeg
08.2023 - 03.2025
Banquet Server
Fairmont Winnipeg
11.2022 - 03.2025
Shipping and Receiving
Razor Contracting
06.2019 - 10.2022
High School Diploma -
River East Collegiate
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