Dillon Mahabir
Toronto,ON
Summary
Proven to excel in fast-paced environments, I leveraged strong communication skills and chemical handling knowledge at Lexus to enhance customer satisfaction and streamline operations. Recognized for exceptional teamwork and a robust work ethic, I consistently contributed to improving service quality and efficiency, driving customer retention and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Lexus
02.2024 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Assisted in training new staff members on proper car wash techniques and procedures.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
- Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
- Wiped down and polished interior and exterior surfaces.
- Checked and replaced windshield wipers on vehicles and equipment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Maintained records of cleaning activities.
- Followed safety guidelines for cleaning vehicles and equipment.
- Utilized high-pressure washers to clean vehicles and equipment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Polished windows and mirrors of vehicles and equipment.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Removed dirt and debris from vehicle and equipment interiors.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Trained new attendants on proper car wash techniques and customer service best practices.
- Enhanced vehicle cleanliness and customer satisfaction by meticulously washing and detailing cars, adhering to high standards.
- Ensured safety protocols were followed, reducing risk of accidents on premises.
- Offered personalized recommendations for additional services based on individual vehicle needs.
Line Cook
Canada's Wonderland
06.2022 - 09.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Checked food temperature regularly to verify proper cooking and safety.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Busser
Korean Grill House
06.2023 - 07.2023
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
Education
High School Diploma - Automotive Service Technician
Central Technical School
Toronto, ONSkills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Chemical handling knowledge
- Customer Service-Oriented
- Physical stamina and strength
- Customer Retention
- Vehicle Inspection
- Vehicle maintenance inspections
- Relationship Building
- Cash Register Operation
- Interior and exterior cleaning
- Work Planning
- Problem-solving capabilities
- Time management and prioritization
- Strong team contribution
- Strong Work Ethic
- Team Cooperation
- Honest and Dependable
- Adaptable and Flexible
- Reliable and Responsible
- Goal-Driven
- Communication and Interpersonal Skills
- Heavy Lifting
- Hand and Power Tool Operation
- Safe Equipment Hoisting
- Telephone Etiquette
- Microsoft Office
- Checklists and Recordkeeping
- Staff Assistance
Languages
English
Full Professional
French
Full Professional
Accomplishments
Graduated each grade of high school with honour roll.
Certification
Vehicle Hoist Certification
Timeline
Car Wash Attendant
Lexus
02.2024 - Current
Busser
Korean Grill House
06.2023 - 07.2023
Line Cook
Canada's Wonderland
06.2022 - 09.2024
High School Diploma - Automotive Service Technician
Central Technical School