Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Dillon Mahabir

Toronto,ON

Summary

Proven to excel in fast-paced environments, I leveraged strong communication skills and chemical handling knowledge at Lexus to enhance customer satisfaction and streamline operations. Recognized for exceptional teamwork and a robust work ethic, I consistently contributed to improving service quality and efficiency, driving customer retention and operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Car Wash Attendant

Lexus
02.2024 - Current
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Assisted in training new staff members on proper car wash techniques and procedures.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.
  • Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
  • Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
  • Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Optimized workflow by rotating between different roles within the car wash process as needed.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Applied waxes and protective treatments to vehicles for high-quality finishes.
  • Wiped down and polished interior and exterior surfaces.
  • Checked and replaced windshield wipers on vehicles and equipment.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Maintained records of cleaning activities.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Polished windows and mirrors of vehicles and equipment.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Trained new attendants on proper car wash techniques and customer service best practices.
  • Enhanced vehicle cleanliness and customer satisfaction by meticulously washing and detailing cars, adhering to high standards.
  • Ensured safety protocols were followed, reducing risk of accidents on premises.
  • Offered personalized recommendations for additional services based on individual vehicle needs.

Line Cook

Canada's Wonderland
06.2022 - 09.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Busser

Korean Grill House
06.2023 - 07.2023
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Monitored dining room inventory and replenished as necessary.
  • Greeted customers and provided menus upon arrival to dining room.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted wait staff with timely food delivery and guest requests.

Education

High School Diploma - Automotive Service Technician

Central Technical School
Toronto, ON

Skills

  • Flexible Work Schedule
  • Strong Communication Skills
  • Teamwork and contribution
  • Customer Service
  • Chemical handling knowledge
  • Customer Service-Oriented
  • Physical stamina and strength
  • Customer Retention
  • Vehicle Inspection
  • Vehicle maintenance inspections
  • Relationship Building
  • Cash Register Operation
  • Interior and exterior cleaning
  • Work Planning
  • Problem-solving capabilities
  • Time management and prioritization
  • Strong team contribution
  • Strong Work Ethic
  • Team Cooperation
  • Honest and Dependable
  • Adaptable and Flexible
  • Reliable and Responsible
  • Goal-Driven
  • Communication and Interpersonal Skills
  • Heavy Lifting
  • Hand and Power Tool Operation
  • Safe Equipment Hoisting
  • Telephone Etiquette
  • Microsoft Office
  • Checklists and Recordkeeping
  • Staff Assistance

Languages

English
Full Professional
French
Full Professional

Accomplishments

Graduated each grade of high school with honour roll.

Certification

Vehicle Hoist Certification

Timeline

Car Wash Attendant

Lexus
02.2024 - Current

Busser

Korean Grill House
06.2023 - 07.2023

Line Cook

Canada's Wonderland
06.2022 - 09.2024

High School Diploma - Automotive Service Technician

Central Technical School
Dillon Mahabir