Ariana Weise
Rancho Mission Viejo
Summary
Hospitality and sales leader with expertise in driving revenue, managing high-value client relationships, and delivering large-scale, high-impact experiences. Proven track record of exceeding targets, optimizing operations, and executing complex initiatives with precision. Highly organized, adaptable, and results-oriented in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Event Operations Manager
Kapture Global
Irvine, CA
11.2025 - Current
- Execute day-to-day operational management, ensuring accurate bookkeeping, transaction reporting, expense tracking, and receipt reconciliation
- Manage financial workflows, including timely processing of deposits and payments for venues, vendors, and partners
- Lead all client gifting initiatives from planning through execution, delivering appreciation gifts that strengthen client relationships and partnerships
- Manage end-to-end logistics for projects and events, including travel coordination, transportation, and team accommodations
- Oversee on-site operations to ensure seamless vendor coordination and rapid issue resolution during events and activations
Sales Operations Associate
EBizCharge
Irvine, CA
03.2025 - 07.2025
- Supported new client onboarding by conducting virtual application calls, submitting accurate documentation, and ensuring seamless account setup through Salesforce and internal systems.
- Assisted clients in disputing chargebacks by gathering and organizing all necessary documentation to validate legitimate transactions and protect company revenue.
- Maintained a high level of professionalism in all client communications via phone and email, while managing agreements, account updates, and timely follow-ups to ensure client satisfaction.
Sales Manager
Pacific Edge Hotel
Laguna Beach, CA
04.2023 - 07.2024
- Managed corporate and high-value accounts, coordinating room blocks for large and complex group bookings, contributing to consistent revenue growth and repeat business
- Collaborated with the ‘Visit Laguna Beach’ team, strengthening relationships with local hotels and vendors to generate referrals and strategic partnerships that increased group bookings
- Conducted property tours for clients, travel agents, and event planners, effectively showcasing amenities and securing client commitment
- Developed detailed proposals and contracts for group bookings, negotiating terms to meet client objectives while maximizing hotel revenue and profitability
Catering Sales Manager
Wedgewood Weddings
Aliso Viejo, CA
05.2021 - 04.2023
- Conducted client consultations across three cross-trained properties, identifying event requirements, reviewing venue options, and aligning on vision and budget while fostering strong, long-term client relationships
- Drove revenue growth through an experience-driven sales approach, showcasing event spaces and all-inclusive wedding packages to deliver personalized, memorable client experiences
- Led full-scale wedding and event planning, including menu selection, floor plan design, vendor coordination, and décor management (linens, floral arrangements, and more), ensuring seamless, high-quality events
- Developed detailed proposals and contracts for group and wedding bookings, negotiating terms to meet client objectives while maximizing hotel revenue and profitability
Education
Bachelor of Science (B.S.) - Communication, Special Events Management
Arizona State University
Tempe, AZSkills
- Salesforce
- Mondaycom
- Delphi
- Sertifi
- Infor Hotel Management Software
- Google Workspace Microsoft Office
- Key Account Management
- Vendor & Stakeholder Management
- Client Relationship Management
- Event Execution
Accomplishments
Pacific Edge Hotel
- Exceeded quarterly and annual sales targets by 20% through relationship-driven sales.
- Expanded market reach by building strategic referral partnerships with Laguna Beach businesses.
- Managed key client accounts (Inari Medical, Johnson & Johnson, PIMCO, Vertos Medical), achieving 40% group client retention.
Wedgewood Weddings
- Top regional revenue performer (Q3): Tier 1 with $493K in booked revenue.
- Selected as office lead in recognition of exceptional performance and team contributions.
- Consistently achieved high customer satisfaction ratings, reflecting strong client service and relationship management.
Websites
Timeline
Event Operations Manager
Kapture Global
11.2025 - Current
Sales Operations Associate
EBizCharge
03.2025 - 07.2025
Sales Manager
Pacific Edge Hotel
04.2023 - 07.2024
Catering Sales Manager
Wedgewood Weddings
05.2021 - 04.2023
Bachelor of Science (B.S.) - Communication, Special Events Management
Arizona State University