Arhan Vahora
Halifax,NS
Summary
Proven Customer Service Representative at Domino's Pizza, adept in utilizing technical skills and interpersonal abilities to boost customer satisfaction significantly. Excelled in analyzing trends and refining service protocols, ensuring a marked improvement in complaint resolution and service efficiency. Demonstrated exceptional teamwork and attention to detail, setting new standards in customer service excellence.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
09.2022 - 06.2024
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Education
Diploma - Information And Computer Systems
Alpha College of Business And Technology
Toronto12.2023
Skills
- Communication Skills
- Interpersonal Skills
- Problem-Solving Skills
- Technical Skills
- Time Management
- Adaptability
Languages
English
Full Professional
Timeline
Customer Service Representative
Domino's Pizza
09.2022 - 06.2024
Diploma - Information And Computer Systems
Alpha College of Business And Technology
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