Arely Murillo

• Ensured confidentiality of all sensitive information handled during client interactions.
• Maintained up-to-date knowledge of product information to assist customers effectively.
• Met daily and monthly goals to achieve company success
• Managed high volume of inbound and outbound calls
• Calmly dealt with irate customers by offering constructive solutions in a professional manner.
• Collaborated well with the team to reach goals

• Keep an organized, clean and stocked store for customers' convenience.
• Properly handled money and accounts.
• Resolved conflicts with customers to improve satisfaction.
• Provided customers with outstanding customer service exceeding store expectations.
• Communicate with team members any needs of the store or of customers.

Cashier

• Greeted customers with prompt and friendly service.
• Handle checks, debit and credit cards, and gift certificates in line with company policy.
• Provided customers with outstanding customer service exceeding store expectations.
• Met store and customers needs by maintaining store values.
• Maintain the store properly organized for customer ease and satisfaction.
• Communicate and collaborate with the team about how to better improve store presentation
• Resolve conflicts and insure customers are well pleased and content with solutions