AREGBESOLA OLUWAPELUMI JOYCE
Moncton,NB
Summary
Customer focused professional with expertise in customer service, sales support and administrative functions. Demonstrates strong interpersonal and organizational skills, effectively managing client communications and relationships. Eager to contribute to a Customer Service, Retail, or administrative role.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Business Development Executive
Eurobel International Limited
Ibadan, Nigeria
01.2022 - 08.2026
- Facilitated client communication by addressing inquiries regarding company products and services.
- Managed customer records and conducted follow-ups with prospective and current clients to ensure engagement.
- Used CRM tools to track customer records, leads, and follow-up tasks.
- Prepared regular reports from customer activity and marketing activity.
- Collaborated with colleagues to enhance sales efforts, strengthen client relationships, and streamline daily business operations.
Remote Sales Executive
X3 Leasing/ATB Tech
Lagos, Nigeria
01.2023 - 06.2024
- Engaged prospective customers through email, social media, phone, and face-to-face interactions to build relationships and drive interest.
- Followed up with customers, facilitating the sales process from inquiry to completion to ensure a seamless experience.
- Managed customer accounts, delivering product information and ongoing support to enhance customer satisfaction.
Customer Service Personnel
Ubycohub
Lekki, Nigeria
01.2022 - 10.2022
- Resolved customer issues with knowledgeable and friendly service to promote high satisfaction levels.
- Assisted customers with inquiries, providing clear information about products and services to enhance their experience.
- Supported daily customer service activities while building and maintaining positive customer relationships.
Sales Executive
Multi Grace Projects and Services
Igando, Nigeria
01.2019 - 01.2022
- Engaged with customers to ensure satisfaction, resolve issues, and support sales initiatives.
- Cultivated relationships with clients to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits effectively.
- Coordinated sales presentations to engage potential customers and drive interest.
- Communicated with customers to identify needs and provided tailored product information.
Personal Assistant
TPJ Events Company
Ikeja, Nigeria
01.2016 - 01.2019
- Managed scheduling and calendar for multiple executives at TPJ Events Company.
- Managed scheduling, communication, and coordination of office tasks to enhance workflow efficiency.
- Coordinated administrative and organizational support in a fast-paced business environment to ensure smooth operations.
- Coordinated logistics for events, ensuring all materials and resources were available.
- Assisted in preparing event proposals and presentations for client meetings.
Civic Education Teacher (NYSC)
Born to Reign International School
, Nigeria
01.2015 - 01.2016
- Facilitated communication with students and colleagues, enhancing engagement in classroom activities and supporting successful school events.
Education
B.Sc. - Mass Communication
Lagos State University
Ojo, Nigeria01-2015
Skills
- CRM Management
- Lead Generation
- Client Follow-up
- Customer Service & Support
- Office software proficiency
- Time management
- Verbal & Written Communication
- Teamwork & Collaboration
Certification
Professional Certification in Data Analytics and Visualization — Excel Edurex Academy | June 2024
ADDITIONAL
Volunteer experience with Slum2School Africa, supporting educational outreach and mentoring activities. Comfortable working with Microsoft Office and learning new systems and procedures.
Timeline
Remote Sales Executive
X3 Leasing/ATB Tech
01.2023 - 06.2024
Business Development Executive
Eurobel International Limited
01.2022 - 08.2026
Customer Service Personnel
Ubycohub
01.2022 - 10.2022
Sales Executive
Multi Grace Projects and Services
01.2019 - 01.2022
Personal Assistant
TPJ Events Company
01.2016 - 01.2019
Civic Education Teacher (NYSC)
Born to Reign International School
01.2015 - 01.2016
B.Sc. - Mass Communication
Lagos State University