AREEJ OBAY
Richmond,CA
Summary
A hardworking dental professional who is open to exploring different fields. Skilled in patient care and procedure support. Help patients feel comfortable by offering compassionate care and comfort. Boost oral health and procedural outcomes consistently, connecting with patients to provide important education and support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
3
3
years of professional experience
Work History
2nd Grade Teacher Assistant
Ethos International School
Giza, Cairo
09.2023 - 06.2024
- Helped lead whole-class activities that focused on developing academic skills.
- Monitored student attendance records and reported any absences or tardinesses.
- Provided additional instruction to 2nd graders who needed extra help in understanding concepts or completing assignments.
- Supervised small groups of 2nd graders during independent work time.
- Responded promptly to questions from parents regarding their child's progress at school.
- Maintained a safe and organized learning environment for all students in the 2nd grade class.
Dental assistant
01.2023 - 01.2024
- Documented dental care services with careful charting in patient records
- Managed smooth patient hand-offs between administrative and medical personnel
- Complied with infection-control policies and protocols to protect patient and employee well-being
- Supported dentists and hygienists with expert chair-side clinical assistance
- Assisted in training new dental assistants on office procedures
- Set up schedules to coordinate smooth patient flow
- Greeted patients in the waiting area and escorted to the operatory
- Took patient impressions to create accurate dental devices
- Retracted patient's cheeks and tongue during dental examinations
- Helped evaluate patients and document current dental symptoms
- Prepared stations for routine check-ups and specialized procedures.
Customer Service Advisor
Vodafone UK
Cairo, Giza
06.2023 - 09.2023
- Developed relationships with customers through proactive follow-up on orders.
- Assisted customers with product selection, order placement, billing questions, and returns.
- Provided customer service by responding to inquiries and resolving problems in a timely manner.
- Adhered to company policies and procedures when handling customer inquiries or complaints.
- Researched account information when necessary to resolve customer issues quickly.
Customer Service Representative
RAYA
Giza, Egypt
11.2022 - 02.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
MSA Internship
MSA
Cairo, Egypt
06.2021 - 06.2022
- Handled patients in pedodontics, Oral surgery, periodontics, removable prosthodontics, endodontics, and restorative dentistry
- Maintained accurate records of all activities performed throughout the internship period.
- Utilized specialized tools such as drills, forceps, and mirrors to perform procedures in a precise manner.
- Performed patient examinations, charted dental history, and developed treatment plans.
- Ensured all safety protocols were met when performing any procedure.
- Assisted with the placement of implants and bone grafting procedures.
- Provided emergency care for toothaches or broken teeth.
Education
Bachelor's Degree - Oral Medicine and Dental Surgery
Modern Sciences and Arts University (MSA University), Cairo, Giza
01.2021
Dental esthetic course ( Mediance Academy 2023 )
Skills
- Rotary endodontic treatment
- Infection control procedures
- Cavitron scalers
- Communication skills
- Quick learner
- Presentation Skills
- Organizations skills
- Active listening
- Presentations
- Creative and Resourceful
- Decision making
- Teamwork and Collaboration
- Conflict resolution
- Inventory Management
- Fast learner
- Instrument preparation
- Reliability
- Microsoft Office
- Positive Reinforcement
- Age-Appropriate Activities
- Small Group Instruction
- Verbal Communication
- Assignment Grading
- Study Skills Development
- Adaptability
- Time Management
- Goal Setting
- Educating parents
- Behavior Management
- Relationship Building
- Critical Thinking
- Decision-Making
- Infection Control
Languages
- English, Advanced (C1)
- Arabic, Proficient (C2)
- Spanish, Beginner (A1)
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Elementary
Timeline
2nd Grade Teacher Assistant
Ethos International School
09.2023 - 06.2024
Customer Service Advisor
Vodafone UK
06.2023 - 09.2023
Dental assistant
01.2023 - 01.2024
Customer Service Representative
RAYA
11.2022 - 02.2023
MSA Internship
MSA
06.2021 - 06.2022
Bachelor's Degree - Oral Medicine and Dental Surgery
Modern Sciences and Arts University (MSA University), Cairo, Giza
Dental esthetic course ( Mediance Academy 2023 )
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