Hoi Wan (Natalie) Fan
Richmond,Canada
Summary
I am a motivated Childcare teacher with customer service representative experience with over a year and a half of Montessori setting and Community Liaison experience. I am also a friendly associate whom have experience working in a diverse retail and customer service environment.
Developed strong communication and organizational skills in classroom environment, seeking to transition into new field. Demonstrated ability to support educational goals and manage classroom activities. Looking to leverage these transferable skills in dynamic and collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infant / Toddler Assistant Teacher
Ironwood Montessori Academy
01.2023 - 10.2024
- Managed safety and well-being of students
- Created enriching daily activities and organized classroom in compliance with safety protocols
- Implemented positive behavior strategies to foster social-emotional growth and independent early childhood development
- Led individualized Montessori-learning activities for infants and toddlers
- Facilitated developmental milestone achievement through personalized sensory activities
Kindergarten Teacher
Hong Kong Baptist University Kindergarten
09.2021 - 08.2022
- Evaluated student progress regularly through formative assessments to inform instructional decisions.
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Managed confrontation and challenging behavior with positive reinforcement
- Coordinated school’s functions
Childcare Health Consultation Community Liaison
Chinese Information Service Center
12.2021 - 03.2022
- Managed caregiver workshops to demonstrate and model skills, healthy child-caregiver interactions, and positive discipline technique
- Improved behavioral patterns for children by leading parent-children behavioral workshops
- Refined screening for developmental marks in children by assessing workshop participants regularly
Education
Bachelors - Communication, Early Childhood And Family Studies
University Of Washington
Seattle, Washington06-2019
Skills
- Creative problem solver
- Listening skills
- Inventory control
- Excellent communication skills
- Customer service
- MS Windows proficient
- Adaptability
- Fast learner
- Strong organizational skills
Accomplishments
- Consistently received positive feedback from parents and also creating repeat business by developing long-term relationships.
- Handled complaints professionally, maintaining a positive experience for all.
- Sales
- Consistently generated additional revenue through skilled sales techniques.
Career Overview
I am a motivated Childcare teacher with customer service representative experience with over a year and a half of Montessori setting and Community Liaison experience. I am also a friendly associate whom have experience working in a diverse retail and customer service environment.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Certification
Early Childhood Educator Assistant Certificate
Certificate in Phonics Teaching to Young Learners
Professional Certificate in Broadcasting Programme Hosting and Production
Speech Training and Therapeutic Skills Foundation Course (TQUK Level 3)
Timeline
Infant / Toddler Assistant Teacher
Ironwood Montessori Academy
01.2023 - 10.2024
Childcare Health Consultation Community Liaison
Chinese Information Service Center
12.2021 - 03.2022
Kindergarten Teacher
Hong Kong Baptist University Kindergarten
09.2021 - 08.2022
Bachelors - Communication, Early Childhood And Family Studies
University Of Washington
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