Archie Ladrera

• Coached, mentored and trained Client Service Representative in order to improve their job performance.
• Ensured compliance for day to day transaction, regulations, industry standards.
• Recruited and hired qualified candidates to fill open positions.

• Provided CIBC clients with comprehensive financial advice and solutions to help them achieve their goals.
• Proactively identified and pursued new business opportunities by leveraging my expertise in a range of financial products and services, including investments, loans, insurance, and banking solutions.
• Additionally, I developed customized financial plans that aligned with their objectives and risk tolerance.
• Excelled in this role and delivered exceptional results due to my strong communication, analytical, and problem-solving skills.

• Oversaw daily restaurant operations and maintained high service standards.
• Managed staff recruitment, training, and performance evaluations effectively.

• Developed personalized coaching plans to enhance employee performance and skills.
• Conducted regular feedback sessions to support employee development initiatives.

Team Leader - July 2014 to July 2017