Compassionate Advice Nurse skilled in patient education, clinical data analysis, and compliance management. Committed to enhancing patient care through effective communication and collaboration within healthcare teams.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Advice Nurse
Kaiser Permanente
San Jose
08.2005 - Current
Assessed patient symptoms to guide care options, ensuring timely and appropriate treatment.
Delivered compassionate support during phone consultations and triage calls, fostering patient trust and satisfaction.
Educated patients on health management and preventive care strategies to enhance self-care and reduce hospital visits.
Collaborated with healthcare teams to coordinate referrals and follow-ups.
Utilized electronic health record systems for accurate documentation of patient interactions.
Maintained compliance with healthcare regulations and organizational policies.
Managed multiple tasks simultaneously while ensuring high accuracy levels.
Analyzed clinical data to identify trends in patient complaints.
Education
Master of Science - Management And Leadership Nursing
Aspen University
Denver, CO
05-2025
Bachelor of Science - Nursing
Dominican University of California
San Rafael, CA
12-1994
Skills
Patient care
Patient education
Patient counseling
Patient advocacy
Care coordination
Care monitoring
Crisis intervention
Clinical expertise
Clinical data analysis
Electronic health records
Electronic charting
Electronic charting skills
Compliance management
Ethical practice
Team collaboration
Task prioritization
Multitasking and organization
Critical thinking
Motivational skills
Communication skills
Ethical practice
Task prioritization
Certification
RN License 511204, PHN
Timeline
Advice Nurse
Kaiser Permanente
08.2005 - Current
Master of Science - Management And Leadership Nursing