Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Archer White

West Hollywood

Summary

Randolph-Macon College, Class of 2025 Graduate

Majored in Political Science, Minored in Film Studies, Member of the Kappa Sigma Fraternity since 2022

Fairfax, California * Looking for work in Los Angeles

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Academy Sports and Outdoors
Glen Allen
10.2024 - 09.2025

General:

  • Helping to organize warehouse in-store
  • Unloading deliveries and shipments to store; Subsequently moving items to floor
  • Building and setting up displays and coordinating planograms with fellow associates
  • Assisting in moving large scale customer orders (bikes, grills, canoes/kayaks, weight-lifting sets, basketball hoops, etc.) from warehouse to front of store; Subsequently carrying to/into customer vehicles
  • Assisting customers in-store, including questions regarding different departments if necessary
  • Standing at podium in front of the doors (a task assigned to each associate for one hour per shift) and greeting customers; Answering any immediate questions and or directing to another employee or specific department; Handling customer returns

Department Specific:

  • Answering phone calls from customers regarding questions about apparel
  • Creating and shaping planograms based on instructions from the company
  • Organizing all clothing items and establishing where each item respectively goes in the store
  • Maintaining cleanliness and organization to the apparel pad (all of the ground in-store occupied by clothing)
  • Maintaining cleanliness and organization to all of the fitting rooms

Customer Service Representative

Puritan Cleaners
Glen Allen
08.2022 - 12.2022
  • Cleaning and maintaining organization within entirety of store; Vacuuming and sweeping at end of night if necessary
  • "Racking"; Putting every single order/item shipped to the store in its respective place in the in-store warehouse
  • Speaking directly to all customers; Putting all clothing items brought in into the system; Giving customers back their items upon return within the following days
  • "Detailing"; Assigning each item of clothing a destination (washing or dry cleaning); Taking note of additional assignments from customers; Taking note of any necessary and or requested alterations
  • Creating memberships/accounts for customers

Carryout

Maggiano's Little Italy
Glen Allen
09.2019 - 12.2019
  • Answering phone calls from customers and taking to-go orders
  • Packaging all to-go orders in kitchen; Confirming with chefs that each order was done correctly
  • Taking in payments and giving customers their orders
  • Maintaining organization and stock within the carryout room (ensure room contained necessary materials for following day); Sometimes helping to maintain organization and stock in the kitchen
  • Food-running to customers in restaurant when short-staff with servers

Education

Bachelor of Arts - Political Science (Major), Film Studies (Minor)

Randolph-Macon College
Ashland, VA
05-2025

High School Diploma -

Deep Run High School
Glen Allen, Virginia
06-2021

Skills

Job Setting:

  • Willingness and initiative to help customers in any way I'm able; Initiative and ability to help co-workers whenever necessary
  • Open-mindedness towards different approaches and adaptability when faced with problems and challenges
  • Good memory and ability to quickly learn and understand products, place, pricing, and promotions
  • Able to move around and work in dynamic and hectic environments
  • Ability to lift and move heavy objects

General:

  • Communicating
  • Handling and adapting to high-stress situations and environments
  • Proficiency in computers and various technological systems and softwares
  • Collaboration with others
  • Writing
  • Research and analysis

Affiliations

  • Plays piano
  • Learning to edit video and film
  • Studying and learning screenwriting

Accomplishments

  • Bachelor's Degree from Randolph-Macon College
  • Grand Scribe (Executive Committee) in the Kappa Sigma Fraternity; Other positions included Standards Board Member, Ritual Guard, House Manager, Chairman of Risk Management, Philanthropy, and Brotherhood Events

Timeline

Customer Service Representative

Academy Sports and Outdoors
10.2024 - 09.2025

Customer Service Representative

Puritan Cleaners
08.2022 - 12.2022

Carryout

Maggiano's Little Italy
09.2019 - 12.2019

Bachelor of Arts - Political Science (Major), Film Studies (Minor)

Randolph-Macon College

High School Diploma -

Deep Run High School
Archer White