Kamaljeet Kaur
Brampton,ON
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Rajdhani Express
Brampton, Ontario
07.2022 - 11.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided accurate information about products and services to customers.
Team Member
McDonald's
Punjab, India
04.2021 - 03.2022
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
- Identified needs of customers promptly and efficiently.
Education
Diploma - Business
Fleming College
Toronto, ON12-2023
High School Diploma -
Supreme Convent School Bilaspur
Punjab, India03-2021
Skills
Competent at managing responsibilities in a high-volume atmosphere
Skilled at interacting with customers of all socioeconomic backgrounds
Hard worker, quick learner, and ability to handle responsibility with a can-do attitude
Excellent verbal and written communication skills
Collaborate easily with co-workers, and work well independently
Self-motivated, able to learn on one's own initiative
Excellent record of dependability and reliability
Proficient in Microsoft Office skills (Word, PowerPoint, Excel), focused on customer satisfaction, and complex problem-solving
Focused on customer satisfaction and complex problem solving
References
References available upon request.
Timeline
Customer Service Representative
Rajdhani Express
07.2022 - 11.2023
Team Member
McDonald's
04.2021 - 03.2022
Diploma - Business
Fleming College
High School Diploma -
Supreme Convent School Bilaspur
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