Arby Marie Sicat Cativo
Sunnyvale
Summary
Dedicated nursing student with clinical experience delivering direct patient care and supporting interdisciplinary healthcare teams in acute care settings. Demonstrates strong clinical judgment, time management, and EHR documentation skills while managing care for multiple patients. Known for compassionate patient-centered care, effective communication, and commitment to patient safety. Eager to transition into a New Graduate RN role and contribute to high-quality, evidence-based nursing practice.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Service Representative & Coordinator
Sutter Health Palo Alto Medical Foundation
Palo Alto, CA
12.2019 - 01.2025
- Coordinated high-volume patient intake using electronic health record (EHR) systems, checking in 80–100 patients per day while maintaining accurate documentation and efficient clinic workflow.
- Managed 20–30 incoming calls per shift, triaging patient concerns, scheduling appointments, and communicating effectively with patients and healthcare providers.
- Collaborated with healthcare providers and interdisciplinary team members to support coordinated, patient-centered care and enhance overall patient experience.
- Verified insurance eligibility and coverage while addressing patient questions and concerns with professionalism, empathy, and confidentiality.
- Trained and mentored new staff on clinic procedures, EHR systems, and customer service standards, supporting efficient team operations.
Nursing Assistant & Patient Companion
Lucile Packard Children’s Hospital
Palo Alto, CA
02.2021 - 06.2024
- Provided direct patient care for 8–10 patients per shift, including assistance with activities of daily living, transfers, and vital sign monitoring, ensuring patient safety and comfort.
- Accurately documented patient assessments, vital signs, and care provided in the electronic health record (EHR) to support continuity and quality of care.
- Collaborated effectively with nurses and interdisciplinary healthcare team members to implement individualized care plans and promote positive patient outcomes.
- Demonstrated strong clinical judgment, time management, and prioritization skills while caring for multiple patients in a fast-paced acute care environment.
- Maintained strict adherence to infection control protocols, HIPAA regulations, and patient safety standards to ensure high-quality, compliant care.
Education
Bachelor of Science - Nursing
Roseman University of Health Sciences
Henderson, NV06.2026
No Degree - Nursing Assistant
Mission College
Santa Clara, CA05.2022
Bachelor of Science - Human Biology
University of California San Diego
La Jolla, CA09.2019
Associate of Arts - Science, Math, and Engineer Emphasis
De Anza Community College
Cupertino, CA06.2017
Skills
- Patient assessment and vital sign monitoring
- Electronic Health Record (EHR) documentation
- Clinical judgment and critical thinking
- Time management and prioritization in fast-paced clinical environments
- Interdisciplinary team collaboration
- Infection control and patient safety compliance
Clinical Experience
Medical-Surgical Unit
• Performed comprehensive head-to-toe assessments and monitored vital signs
• Administered medications under RN supervision using the six rights of medication administration
• Monitored lab values and reported abnormal findings to RN and healthcare team
• Assisted with patient mobility, hygiene, and fall prevention interventions
• Participated in interdisciplinary care planning
Labor & Delivery / Postpartum / NICU
• Assisted with maternal and newborn assessments
• Provided patient education on postpartum care and newborn safety
• Observed labor progression and supported patient comfort measures
• Assisted with newborn care including vital signs, thermoregulation, and feeding support
Mental Health
• Utilized therapeutic communication techniques with patients
• Assisted in monitoring patient behavior, mood, and safety
• Participated in group therapy sessions and patient care planning
Certification
• Basic Life Support (BLS), American Heart Association (AHA) — Expiration: 2027
• Stop the Bleed Certification, American College of Surgeons — Expiration: 2027
Timeline
Nursing Assistant & Patient Companion
Lucile Packard Children’s Hospital
02.2021 - 06.2024
Patient Service Representative & Coordinator
Sutter Health Palo Alto Medical Foundation
12.2019 - 01.2025
Bachelor of Science - Nursing
Roseman University of Health Sciences
No Degree - Nursing Assistant
Mission College
Bachelor of Science - Human Biology
University of California San Diego
Associate of Arts - Science, Math, and Engineer Emphasis
De Anza Community College