Aradhana Mullolipuram

• Operational Leadership: Assisted in overseeing and optimizing daily store operations, ensuring efficiency and adherence to standards.
• Team Supervision: Provided guidance and support to the sales team, encouraging productivity and maintaining a positive work environment.
• Sales Strategy Implementation: Collaborated with the store manager to execute sales strategies, contributing to achieving and surpassing sales targets.
• Customer Relations: Cultivated strong customer relationships, ensuring exceptional service delivery and enhancing the overall shopping experience.
• Inventory Management: Contributed to inventory control and management, ensuring accurate stock levels and minimizing discrepancies.

• Floor Management: Oversaw day-to-day floor operations, ensuring seamless customer service and efficient sales processes.
• Operational Support: Assisted the manager in various operational tasks, contributing to the store's smooth functioning.
• Sales Facilitation: Supported team members in completing sales, offering guidance, and building custom packages for customers.
• Team Collaboration: Worked collaboratively with colleagues, fostering a cohesive and productive sales environment.
• Customer Service Excellence: Ensured high standards of service delivery, enhancing the overall customer experience.

• Multichannel Customer Care: Assisted walk-in customers, managed email inquiries, and handled inbound calls, ensuring a seamless customer experience across various touchpoints.
• Customer-Centric Solutions: Listened actively to customer needs, offering personalized solutions and product demonstrations while educating them on the features and benefits.
• Holistic Solution Building: Expertly crafted complete solutions for customers, focusing on value-added propositions that aligned with their specific requirements.
• Product Expertise: Demonstrated in-depth knowledge of camera products and accessories, delivering informative and engaging demonstrations to showcase their functionalities.
• Relationship Building: Fostered strong relationships by delivering exceptional service, guiding customers through the entire purchasing process, and providing post-sale support.

• Customer Connection Expertise: Cultivated meaningful connections with customers, enhancing their Starbucks experience.
• High-Ticket Sales Achievement: Consistently delivered high-ticket sales at the POS, showcasing sales prowess and product knowledge.
• Service Excellence: Provided top-tier service, ensuring customer satisfaction and fostering repeat business.
• Team Collaboration: Collaborated effectively with colleagues, contributing to a positive team environment and operational efficiency.
• Fast-Paced Adaptability: Thrived in a dynamic, fast-paced environment, handling multiple tasks with precision and grace.
• Quality Focus: Maintained high standards of beverage quality and service, upholding Starbucks' brand reputation.

QA Resources Responsibilities:

• Conducted comprehensive tests ensuring top-notch website quality.
• Identified and swiftly addressed web quality issues, providing actionable feedback to relevant teams.
• Performed rigorous functionality and flow checks across diverse store environments and countries.
• Reported and assisted in resolving identified bugs promptly.
• Conducted essential sanity checks and evaluated the successful rollout of functionalities.

Merchandising Developer Role:

• Steered website promotional projects across diverse global regions, ensuring seamless execution.
• Conducted meticulous audits, rectifying e-commerce site discrepancies for optimized performance.
• Collaborated closely with the business team, aligning homepage content with strategic objectives.
• Tested and implemented new UX enhancements, guaranteeing cross-device compatibility.
• Managed standalone web pages for promotions, consistently refreshing content to align with objectives.
• Worked collaboratively with e-commerce merchandisers to optimize web page functionality and user experience.