AQSA NIGHAT
Surrey,Canada
Summary
Detail-oriented, career-focused job seeker, anxious to obtain an entry-level Credit Counsellor position to help launch career while achieving company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Credit Counsellor
JLL
Gurgaon, India
12.2022 - 11.2023
- Proficient in banking procedures and practices, including account management, transaction processing, and financial product knowledge
- Answered 90% of client inquiries by skillfully obtaining data and applying product expertise
- Successfully led a team by proposing innovative strategies that benefited more than 500 clients
- Expertise in managing client accounts including resolving issues, ensuring client satisfaction
- Built rapport and trust with customers during outbound calls, resulting in a 15% increase in client referrals.
Finance Intern
HLOOV
Delhi, India
05.2022 - 09.2022
- Produced financial forecasts and budgets for small businesses
- Offered accurate, precise financial recommendations based on data research
- Participated in client meetings and addressed phone and mail questions
- Attained 90% accuracy while revising spreadsheets and financial reports.
Education
MBA - International Business
Trinity Western University
Langley, BC05-2025
Bachelor of Arts - Economics Hons.
Delhi Technological University
05.2023
Skills
- Customer Inquiries
- Microsoft Suite (MS Word, MS Excel, Outlook)
- Data analysis
- Financial Reporting
- Time management
- Organization
- Interpersonal skills
- Communication skills
- Independent work
- Relationship Building
- Billing inquiry management
- Decision-Making
- Active Listening
- Multitasking
- Fast-paced environment
- Cash management
- Analytical Skills
- Problem-solving abilities
- Teamwork and Collaboration
Certification
CPHR of BC & Yukon
Member of CPHR, 2024
Availability
Have classes for 6 days a month. Will be open for the rest of the days of the month. (Full time availability)
Timeline
Credit Counsellor
JLL
12.2022 - 11.2023
Finance Intern
HLOOV
05.2022 - 09.2022
MBA - International Business
Trinity Western University
Bachelor of Arts - Economics Hons.
Delhi Technological University
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