Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Rocheleau

Chatham,ON

Summary

Dynamic sales professional with extensive experience in relationship building and partnership cultivation, driving profitable growth. Proven ability to expand network connections and strategically develop territories while identifying customer needs to deliver tailored solutions. Expertise in persuasive product introduction enhances client engagement and satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Representative

Lakeshore Paint & Supply
Tecumseh, ON
02.2022 - Current
  • Contacted new and existing customers to outline the benefits of the products.
  • Maximized customer service by placing orders and answering customer questions in person, through email, and over the phone.
  • Established new accounts and serviced existing accounts, maintaining professional relationships.
  • Developed and implemented new sales strategies to update product lines.
  • Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
  • Ordered products, stocked shelves, and neatly and safely displayed products with corresponding information to fulfill customer painting needs in a welcoming environment.
  • Negotiated pricing contracts with customers to maximize profits.
  • Utilized equipment and machinery to blend paint, accurately identifying subtle color disparities.
  • Operated POS system, processed sales orders and monitored delivery and pick-up processes to streamline purchases.
  • Updated pricing data regularly to ensure accuracy and informed customers about available discounts.

Administrator

Remax Preferred LTD
Kingsville, ON
05.2021 - Current
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Answered phone calls and emails from potential and existing customers.
  • Responded quickly to customer inquiries, asking questions to better understand needs.

Owner

Golden Flamez Candles
Chatham, Ontario
02.2020 - Current
  • Utilized digital marketing strategies on social networks to boost revenue and strengthen brand presence.
  • Generated monthly financial statements.
  • Developed and implemented systems to boost operational performance.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Analyzed client business needs, and assisted in determining appropriate resources and strategies.
  • Negotiated with vendors to gain optimal pricing on products, resulting in a substantial increase in profit margin.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Kept records for production, inventory, income, and expenses.

Manufacturing Associate

Aphria Inc
Leamington, On
11.2019 - 05.2021
  • Preparing and filling product to be packed.
  • Packing finished product to be sold.
  • Working as a team to get the job done punctually.
  • Responsible for paperwork to ensure everything is correct.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.

Manager, Pizza Maker, Server, Cook

ARMANDO’S PIZZERIA
Amherstburg, ON
05.2017 - 11.2019
  • General managerial duties including scheduling, managing, training and supervising employees.
  • Cash handling: balancing tills, making deposits, and general sales.
  • Generating, verifying and stocking daily inventory orders.
  • Food preparation for phone, walk-in orders, as well as large catering orders.
  • Other duties and responsibilities include payroll detailing, key holder, closing the store.
  • Any and all other duties assigned to ensure the business runs smoothly on a daily basis.
  • Created from scratch pizza dough daily in large quantities, following an authentic Italian recipe.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Maintained an ongoing system for development, recruitment, recognition, and retention of store crew and management.

Cashier

MAC’S MILK CONVENIENCE
Amherstburg, ON
10.2017 - 07.2018
  • Cash handling - balancing tills and general sales.
  • Generating, verifying and stocking daily inventory orders.
  • Utilizing communication skills to ensure excellent customer service in a timely manner.
  • Using critical thinking to develop problem-solving strategies to enhance customer experience.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

High School Diploma -

GENERAL AMHERST HIGH SCHOOL
Amherstburg,On
2015

Medical Terminology

University Of Pittsburgh
Pittsburgh, PA
2021

Skills

  • First Aid/CPR Certified
  • Production methods
  • Friendly, positive attitude
  • Time management
  • Microsoft Office

  • Reliable and trustworthy
  • Tracking wage garnishments
  • Experience in leadership
  • Conflict resolution
  • Team management
  • Product branding
  • Territory sales
  • Account Management
  • Customer Service
  • Product management and pricing
  • Staff Training
  • Sales expertise

Certification

  • First Aid/ CPR Certified
  • Smart Serve Certified
  • Food Handlers Certified
  • Medical Terminology Certified

Timeline

Sales Representative

Lakeshore Paint & Supply
02.2022 - Current

Administrator

Remax Preferred LTD
05.2021 - Current

Owner

Golden Flamez Candles
02.2020 - Current

Manufacturing Associate

Aphria Inc
11.2019 - 05.2021

Cashier

MAC’S MILK CONVENIENCE
10.2017 - 07.2018

Manager, Pizza Maker, Server, Cook

ARMANDO’S PIZZERIA
05.2017 - 11.2019

High School Diploma -

GENERAL AMHERST HIGH SCHOOL

Medical Terminology

University Of Pittsburgh

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April Rocheleau