April Hughes
Los Angeles
Summary
Organized and efficient Surgery Scheduling Coordinator known for high productivity and completing tasks with precision. Possess specialized skills in patient coordination, medical terminology comprehension, and healthcare software proficiency. Excel in communication, problem-solving, and time management, ensuring smooth operation of surgical schedules and enhanced patient care.
Overview
18
18
years of professional experience
2002
2002
years of post-secondary education
Work History
Surgery Scheduler
Kaiser Permanente, Los Angeles Medical Center
Los Angeles
05.2022 - Current
- Scheduled surgical procedures for multiple specialties at a leading medical center.
- Coordinated patient appointments with surgeons and clinical staff efficiently.
- Managed patient records using electronic health record systems accurately.
- Collaborated with clinical teams to resolve scheduling conflicts promptly.
- Provided training for new staff on scheduling protocols and systems usage.
- Performed data entry into various computer systems related to surgery scheduling.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Ward Clerk
Kaiser Permanente, Los Angeles Medical Center
Los Angeles
10.2012 - 05.2022
- Managed patient records and ensured accurate data entry into health information systems.
- Coordinated communication between medical staff and patients for scheduling appointments.
- Assisted in processing patient admissions and discharges efficiently and timely.
- Maintained inventory of office supplies and ordered materials as needed.
- Scheduled transportation for patients to ensure timely arrivals for medical procedures.
- Responsible for greeting visitors, answering phones and providing general information.
Certified Nursing Assistant
Kaiser Permanente Harbor City
Harbor City
08.2009 - 10.2012
- Assisted nurses with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records system.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Receptionist
Kaiser Permanente, Los Angeles Medical Center
Los Angeles
09.2007 - 08.2009
- Greeted patients and visitors with professionalism and warmth.
- Managed multi-line phone system, routing calls to appropriate departments.
- Scheduled appointments using electronic health record software efficiently.
- Coordinated administrative tasks to support office operations seamlessly.
- Organized office supplies and maintained a tidy reception area consistently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Bachelor of Science - Health Sciences
University of The People
Pasadena 03.2025 - 12.2025
Diploma In Vocational Nursing. - Licensed Vocational Nurse
Pacific College
Santa Ana, CA 06.2012 - 11.2013
Alexander Hamilton High School
Los Angeles, CASome College (No Degree) - Psychology
San Francisco State University
San Francisco, CASkills
- Patient communication
- Electronic health records
- Surgical scheduling
- Healthcare compliance
- Team collaboration
- Patient coordination
- Procedure scheduling
- HIPAA compliance
Timeline
Bachelor of Science - Health Sciences
University of The People
03.2025 - 12.2025
Surgery Scheduler
Kaiser Permanente, Los Angeles Medical Center
05.2022 - Current
Ward Clerk
Kaiser Permanente, Los Angeles Medical Center
10.2012 - 05.2022
Diploma In Vocational Nursing. - Licensed Vocational Nurse
Pacific College
06.2012 - 11.2013
Certified Nursing Assistant
Kaiser Permanente Harbor City
08.2009 - 10.2012
Receptionist
Kaiser Permanente, Los Angeles Medical Center
09.2007 - 08.2009
Alexander Hamilton High School
Some College (No Degree) - Psychology
San Francisco State University