Apneet Kaur Sandhu
London
Summary
A decisive leader and problem-solver dedicated to streamlining operations to cut costs and improve organisational efficiency. Utilises independent decision-making and sound judgment to contribute to the company's success. Systematic and organised in optimising coverage to meet operational needs.
Overview
5
5
years of professional experience
Work History
Shift Manager
Tim Hortons
10.2021 - Current
- Collaborated with the management team to develop and implement new strategies to drive revenue growth
- Resolved customer complaints promptly, ensuring high satisfaction rates and repeat business.
- Trained and mentored team members to enhance performance and customer engagement.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Enforced health and safety regulations, maintaining compliance with operational standards.
Server
Tandoori Eh!
01.2022 - 10.2022
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining the cleanliness and organization of the dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Demonstrated adaptability by efficiently managing multiple tables and prioritizing tasks in fast-paced environment.
Warehouse associate
Adidas
06.2020 - 08.2020
- Abide by all company safety and health regulations.
- Increased accuracy in order picking by utilising electronic scanning devices and following established procedures.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Checked packages and merchandise for damage and notified vendors.
Education
Diploma - Computer System Technician
Fanshawe College
12.2021
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Holy Heart Presidency School
03.2019
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
LANGUAGES
English
Punjabi
Timeline
Server
Tandoori Eh!
01.2022 - 10.2022
Shift Manager
Tim Hortons
10.2021 - Current
Warehouse associate
Adidas
06.2020 - 08.2020
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Holy Heart Presidency School
Diploma - Computer System Technician
Fanshawe College
Hobbies and Interests
Traveling and exploring new cultures, Social events and networking, Live music and festivals.
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