Anxhelika Xheja
Fraud Specialist
Toronto,Ontario
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Financial Security - AML/CFT Sector, Specialist
American Bank of Investments S.A.
06.2019 - Current
- Assists the Compliance and AML/CFT Department in various tasks related to compliance controls, AML/CFT risk assessment, monitoring legal and regulatory changes, preparing reports, conducting investigations, and providing clarification on KYC rules and AML procedures.
Cook
GOTA 19 LTD
10.2020 - 05.2022
- Prepared and cooked full course meals, individual dishes, salads, and prepped foods
- Maintained a clean and safe environment, followed proper food handling methods, and managed inventory and records of food, supplies, and equipment.
Cook
Nelson Ruci PF (Fizik Person) – AUGUSTUS-HOTEL
06.2020 - 09.2020
- Prepared and cooked full course meals, individual dishes, and special meals
- Planned menus, maintained cleanliness in the kitchen, and washed dishes.
Cook
Alisa Haxhimali PF (Fizik Person) - Delice
12.2019 - 05.2020
- Prepared full meals, individual meals, fast foods, and finger foods
- Estimated food requirements and costs, prepared dishes for customers, and maintained inventories and cleanliness in the kitchen.
Operational & Market Risk Department Specialist
National Bank of Greece S.A.
03.2017 - 06.2019
- Monitored and handled operational and market risks, implemented management frameworks, prepared reports, analysed risk levels, and proposed policies and procedures to optimize results.
Retail NPL & Recoveries Department Specialist
National Bank of Greece S.A.
08.2015 - 02.2017
- Performed collection and supported activities related to the Bank's corporate loans portfolio, restructured problematic retail loans, liaised with other banks for restructuring efforts, and followed up on delinquent cases.
Retail Collection Specialist
National Bank of Greece S.A.
07.2013 - 07.2015
- Performed collection of outstanding retail loans, contacted past due cases, identified loans for restructuring, and monitored repayment agreements.
Retail Loan Administration Specialist
National Bank of Greece S.A.
01.2013 - 06.2013
- Performed efficient control environment related to disbursement process, checked pre-disbursement conditions, monitored post disbursement conditions, and maintained credit facility information.
Branch Employee - Customer Service Representatives
National Bank of Greece S.A.
01.2010 - 12.2012
- Provided comprehensive and efficient customer service, promoted and sold retail products and services, analyzed client's needs, prepared necessary paperwork, and informed customers about alternative banking channels.
Branch Employee - Teller
National Bank of Greece S.A.
07.2007 - 12.2009
- Served customers at the cash desk, processed cash and cheques, maintained cash limits, promoted bank's products and services, and participated in sales campaigns.
Education
Bachelor of Arts - Visual And Creative Arts
Seneca College of Applied Arts And Technology
North York, ON04.2024
Bachelor - Faculty of Economics – Marketing Manager
Universiteti "Fan S. Noli", Korçë, Albania
01.2005
General High School Diploma -
Muharrem Çollaku – Pograced, Albania
01.2000
Skills
PROFESIONAL SKILLS
Art Director
Copywriting
Presentation
Team Work
SOFTWARE SKILLS
- Good command of Microsoft Office tools
- Good research skills
- Photoshop
- Indesign
- PowerPoint
Personal Information
- Date of Birth: 03/19/82
- Nationality: Albanian
- Driving License: G2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cook
GOTA 19 LTD
10.2020 - 05.2022
Cook
Nelson Ruci PF (Fizik Person) – AUGUSTUS-HOTEL
06.2020 - 09.2020
Cook
Alisa Haxhimali PF (Fizik Person) - Delice
12.2019 - 05.2020
Financial Security - AML/CFT Sector, Specialist
American Bank of Investments S.A.
06.2019 - Current
Operational & Market Risk Department Specialist
National Bank of Greece S.A.
03.2017 - 06.2019
Retail NPL & Recoveries Department Specialist
National Bank of Greece S.A.
08.2015 - 02.2017
Retail Collection Specialist
National Bank of Greece S.A.
07.2013 - 07.2015
Retail Loan Administration Specialist
National Bank of Greece S.A.
01.2013 - 06.2013
Branch Employee - Customer Service Representatives
National Bank of Greece S.A.
01.2010 - 12.2012
Branch Employee - Teller
National Bank of Greece S.A.
07.2007 - 12.2009
Bachelor of Arts - Visual And Creative Arts
Seneca College of Applied Arts And Technology
Bachelor - Faculty of Economics – Marketing Manager
Universiteti "Fan S. Noli", Korçë, Albania
General High School Diploma -
Muharrem Çollaku – Pograced, Albania
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