ANUSHKA DHUME
Toronto,ON
Summary
Highly motivated and detail-oriented Pharmacy Assistant with a passion for providing exceptional customer service and assisting in the effective operations of a pharmacy. Dedicated to ensuring the accuracy and efficiency of medication dispensing and maintaining a safe and organized environment. Seeking to contribute my skills and knowledge to a reputable pharmacy to enhance patient care and support the pharmacy team.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
I.D.A Pharmacy
11.2023 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Prepared prescriptions under the supervision of a pharmacist, ensuring accuracy and adherence to regulations.
- Managed incoming and outgoing shipments, verifying contents and ensuring proper storage.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Updated computer system with current customer, payment and inventory information.
Customer Service Associate and Cashier
Walmart
06.2022 - 03.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed inquiries via calls and emails about products/services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Production, Quality Control And Packaging Dpt.
Pharmalink Laboratories
04.2019 - 08.2019
- Great understanding of regulations and following SOPs.
- Precise and accurate in manufacturing pharmaceutical products.
- Weighing, mixing machine and observing production line.
- Performed aseptic techniques.
- Maintaining GMP while handling pharmaceutical products.
- Operated equipment's which were used in manufacturing of drugs like capsules and tablets.
- Made sure that products were produced on time and are of good quality.
Education
Master of Science - Pharmaceutical Regulatory Affairs in QA
Northeastern University
Toronto, ON12.2023
Bachelor of Science - Pharmacy
HK College Of Pharmacy
Mumbai, India.10.2020
Skills
- Good communication skills, ability to interact in multicultural environment
- Time management
- Fluent English, excellent writing and editing skills
- Customer Service
- Knowledge about GMP
- Documentation and Recordkeeping
- Knowledge about Microsoft Excel
- Experience in Manufacturing and Packaging industry
- Organizational Skills: Prioritizes tasks efficiently and productively, and manages time well
- Data Entry & Management
- Analytical Thinker
- Rapid Assimilator
- Reliability and Punctuality
Volunteer Experience
Pharmacy Assistant Volunteer
Pharma D Drugs , Toronto, 06/2023-08/2023
- Greeting and assisting customers, answering phone calls, and providing general information about medications and over-the-counter products.
- Preparing and dispensing prescription medications under the supervision of a pharmacist or pharmacy technician. This may involve counting pills, measuring liquids, and packaging prescriptions, preparing Blister Packages.
- Properly labeling medication containers with relevant information such as dosage instructions and expiration dates.
Achievements
Presented thesis on DESIGN AND DEVELOPMENT OF DEODERISING FOOTPAD with the goodness of lemongrass oil in the final semester of Pharmacy to the Mumbai university.
REFERENCE
Nishi Patel- (647)-871-3159
Nida Khan- (905) 598-0359
Timeline
Pharmacy Assistant
I.D.A Pharmacy
11.2023 - Current
Customer Service Associate and Cashier
Walmart
06.2022 - 03.2023
Production, Quality Control And Packaging Dpt.
Pharmalink Laboratories
04.2019 - 08.2019
Master of Science - Pharmaceutical Regulatory Affairs in QA
Northeastern University
Bachelor of Science - Pharmacy
HK College Of Pharmacy
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