Talented Technical Advisor analyzes and resolves a variety of complex issues. Customer-focused and passionate with the capability of leading team in performance metrics.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Technical Advisor
Intouchcx
WINNIPEG, MB
01.2026 - Current
Provided technical support to clients using customer service software.
Assisted in troubleshooting product issues for enhanced user experience.
Collaborated with teams to resolve escalated technical inquiries promptly.
Team Leader
Tim hortons
WINNIPEG, MB
04.2025 - 06.2026
Supervised team members to ensure high-quality service and product standards.
Trained staff on operational procedures and customer service techniques.
Managed daily inventory levels and restocked supplies as needed.