Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anu Puneet Kaur Pandher

Halifax,Canada

Summary

Biology graduate with extensive laboratory and research experience, complemented by a solid foundation in customer service and operations from Walmart. Proficient in laboratory techniques, quality assurance, and data accuracy, with strong communication and teamwork skills. Recognized for adaptability and reliability in fast-paced environments, contributing to effective problem-solving and conflict resolution. Aiming to leverage scientific expertise and operational knowledge in a dynamic research or laboratory setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

Walmart
Halifax, NS
11.2019 - Current
  • Maintained knowledge of product updates and company policies to assist customers effectively.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Processed transactions accurately using POS system.
  • Conducted regular inventory checks to ensure stock availability.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Laboratory Assistant (Academic)

Mount Saint Vincent University
Halifax, NS
01.2020 - 12.2024
  • Conducted biological and chemical experiments, ensuring high accuracy and safety while preparing and handling samples.
  • Maintained lab equipment and ensured proper calibration and functionality.
  • Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
  • Documented experimental procedures accurately in logbooks or electronic databases.
  • Conducted quality control checks on products to ensure accuracy of results.

Team Member

City South Pizza
Brampton, ON
09.2018 - 09.2019
  • Managed customer orders and ensured accurate food service delivery.
  • Operated cash register and processed payments efficiently.
  • Trained new employees on service protocols and safety standards.
  • Cleaned and sanitized kitchen equipment according to health regulations.
  • Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.

Laboratory Assistant

S.T. College of Nursing & Medical Sciences
, India
04.2016 - 10.2017
  • Assisted with specimen collection and processing for laboratory analysis.
  • Monitored inventory levels and ordered supplies to support laboratory operations.
  • Implemented best practices for lab cleanliness and organization to enhance workflow efficiency.
  • Documented experimental procedures accurately in logbooks or electronic databases.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.

Education

Diploma in Pharmacy Assistant -

Alison Online Learning
04.2025

Bachelor of Science - Major in Biology

Mount Saint Vincent University
Halifax, NS
12.2024

Skills

  • Laboratory techniques
  • Customer service
  • Data analysis
  • Quality control
  • Equipment maintenance
  • Inventory management
  • Customer relations
  • De-escalation techniques

Certification

  • Pharmacy Technician Certification Preparation (Udemy) – Training in pharmacy abbreviations, medication classifications, pharmacy math, and patient safety.
  • Laboratory Safety & Compliance Training (Mount Saint Vincent University) – Safe handling of hazardous materials, disposal procedures, and lab safety practices.
  • Drug Interactions Comprehensive Course – Pharmacology (Udemy) – Knowledge of drug interaction mechanisms and strategies to enhance patient safety.

Timeline

Laboratory Assistant (Academic)

Mount Saint Vincent University
01.2020 - 12.2024

Customer Service Specialist

Walmart
11.2019 - Current

Team Member

City South Pizza
09.2018 - 09.2019

Laboratory Assistant

S.T. College of Nursing & Medical Sciences
04.2016 - 10.2017

Diploma in Pharmacy Assistant -

Alison Online Learning

Bachelor of Science - Major in Biology

Mount Saint Vincent University

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Anu Puneet Kaur Pandher