Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hi, I’m
ANU PUNIA
Edmonton,Canada
Summary
Overview
4
years of professional experience
Work History
Schalom Enterprise Limited O/A FAS GAS PLUS
RETAIL SALES ASSOCIATE
05.2024
Job overview
- Greet customers and provide excellent customer service
- Manage inventory and stock shelves according to company guidelines
- Maintain cleanliness of the store and products
- Process payments for fuel, merchandise and services
- Monitor fuel levels and order fuel as necessary
- Handle any customer complaints in a professional manner
- Ensure compliance with all safety regulations and procedures
- Assist with other duties as assigned by management.
The Fatehgarh Self Supporting Cooperative Super Consumer Store Ltd
RETAIL SALES ASSOCIATE
08.2020 - 04.2024
Job overview
- Provide accurate information to customers about the product features, pricing and after sales services
- Preparing weekly and monthly reports
- Answer customers questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Restock and organize merchandise on sales floor
- Resolve customer complaints in timely and professional manner
- Conduct price and feature comparisons to facilitate purchasing
- Ensure racks are fully stocked
- Manage returns of merchandise
- Managed day to day staffing and handled scheduling for all store employees
- Inform customers about discounts and special offers
- Provide customer feedback to the store Manager
- Stay up to date with new products/Services.
Education
Kurukshetra UniversityHaryana, India
Bachelors of Arts
University Overview
GPA: 70%
Skills
- Microsoft Office Word
- Sales Expertise
- Sales forecasting
- Problem-Solving
- Productivity Maximization
- Microsoft Office Excel
- Microsoft Office Power Point
- Teamwork and Collaboration
- Customer Service
Workeligibility
Workeligibility
Eligible to work in the Canada with no restrictions. – Permanent ResidentLanguages
English
Professional Working
Timeline
RETAIL SALES ASSOCIATE
Schalom Enterprise Limited O/A FAS GAS PLUS
05.2024
RETAIL SALES ASSOCIATE
The Fatehgarh Self Supporting Cooperative Super Consumer Store Ltd
08.2020 - 04.2024
Kurukshetra University
Bachelors of Arts
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