Antonio Rivera
Burnaby,BC
Overview
2
2
years of professional experience
Work History
Head Waiter
Restaurant La Mariskeña
01.2020 - 04.2022
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
General Baccalaureate -
Pece 2000
Autlán, Jalisco 07.2019
Skills
- Menu presentation
- Guest Relations Management
- High-volume dining
- Menu Memorization
- Dining area maintenance
- Team Supervision
Languages
English
Elementary
Timeline
Head Waiter
Restaurant La Mariskeña
01.2020 - 04.2022
General Baccalaureate -
Pece 2000
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