Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antonio Lopes

Kingston,ON

Summary

Dynamic and detail-oriented professional with a strong background in customer service and delivery, notably with Gino's Pizza & Spaghetti House. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Dependable team player skilled in managing cash transactions and maintaining operational safety, committed to delivering exceptional service.

Overview

49
49
years of professional experience

Work History

Cashier / Baker /Company Driver

Home Bakery of Kingston
01.1976 - 06.1996
  • Operated cash register efficiently, processing transactions with accuracy and speed.
  • Assisted customers by answering inquiries and providing product information.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Balanced cash drawer daily, ensuring discrepancies were addressed promptly.
  • Learned company policies and procedures, adhering to compliance standards consistently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Pizza Delivery Driver

Gino's Pizza & Spaghetti House
01.1997 - 12.1999
  • Delivered orders efficiently, ensuring customer satisfaction and timely service.
  • Communicated with kitchen staff to confirm order accuracy before dispatch.
  • Handled cash transactions and processed credit card payments securely.
  • Maintained cleanliness and organization of delivery vehicle for safety compliance.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.

Photo Developer

Walmart
12.1999 - 12.2008
  • Developed and processed photographic films with precision to ensure high-quality images.
  • Operated and maintained photo development equipment, optimizing performance for consistent results.
  • Collaborated with team members to streamline workflow, enhancing overall production efficiency.
  • Trained junior staff on best practices for film processing and equipment handling.
  • Assisted customers with inquiries regarding photo development services and options available.
  • Collaborated with team members to ensure timely completion of all projects and tasks within deadlines.

Pizza Delivery Driver

Gino's Pizza & Spaghetti House
12.2008 - 07.2013

Same as when previously employed by the pizzeria.

Taxi Driver

Modern Taxi Company
10.2013 - 06.2015
  • Navigated city streets efficiently, ensuring timely arrivals for passengers.
  • Utilized GPS technology to identify the fastest routes and avoid traffic delays.
  • Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
  • Maintained vehicle cleanliness and operational safety for optimal passenger experience.
  • Managed cash transactions accurately, ensuring correct fare calculation and payment processing.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.

Pizzeria Food Prep, Driver Pizza Delivery

Gino's Pizza & Spaghetti House
06.2015 - 12.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Prescription Delivery Service

R.C.Courier / Shoppers Drugmart
02.2017 - 06.2025


  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Regiopolis Notre Dame
Kingston, ON

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Excellent communication

Languages

English
Professional Working
Portuguese
Professional Working

Timeline

Prescription Delivery Service

R.C.Courier / Shoppers Drugmart
02.2017 - 06.2025

Pizzeria Food Prep, Driver Pizza Delivery

Gino's Pizza & Spaghetti House
06.2015 - 12.2017

Taxi Driver

Modern Taxi Company
10.2013 - 06.2015

Pizza Delivery Driver

Gino's Pizza & Spaghetti House
12.2008 - 07.2013

Photo Developer

Walmart
12.1999 - 12.2008

Pizza Delivery Driver

Gino's Pizza & Spaghetti House
01.1997 - 12.1999

Cashier / Baker /Company Driver

Home Bakery of Kingston
01.1976 - 06.1996

High School Diploma -

Regiopolis Notre Dame
Antonio Lopes