Antonia Godoy
Maple Ridge,British Columbia
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Server
Mahony's Tavern
Vancouver, British Columbia
04.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Host | Food Runner
Black Sheep Pub
Maple Ridge, British Columbia
08.2023 - 03.2024
- Assisted servers in seating guests by escorting them to their tables.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests upon arrival and provided them with menus.
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Monitored food quality and presentation standards.
- Assisted in the coordination of food delivery to guests' tables.
Education
Bachelor in Communications and Media -
Simon Fraser University
Burnaby, BCSkills
- Food Running
- Food inspection
- Guest Engagement
- Table Bussing
- Liquor, wine, and food service
- Cash Handling
- Positive and professional
- Order Accuracy
- Menu Memorization
- Point of Sale (POS) system operations
- Exceptional customer service
- Sales Techniques
Languages
Spanish
Native/ Bilingual
Timeline
Host | Food Runner
Black Sheep Pub
08.2023 - 03.2024
Server
Mahony's Tavern
04.2023 - Current
Bachelor in Communications and Media -
Simon Fraser University
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