Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Antoinette Taale

Hamilton,ON

Summary

Driven by a strong work ethic and integrity, I excelled boosting sales through exceptional customer service and effective cash register operation. Leveraging patience, empathy, and clear communication, I fostered customer loyalty and met monthly sales targets, demonstrating a results-oriented approach to retail excellence.

Overview

10
10
years of professional experience

Work History

Volunteer

Habitat for Humanity
07.2024 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Cashier

West Hill Mall
11.2021 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Sales Clerk

Melcom Shopping Mall - Achimota
05.2017 - 08.2021
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Processed payments and returns with accuracy and efficiency.

Sales Associate

KUMASI CITY MALL
05.2014 - 02.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to achieve monthly sales targets.

Education

Bachelor Of Business Administration - Management

KNUST
Ghana- Kumasi
06.2020

High School Diploma - General Arts

WINNEBA SHS
Winneba
08.2014

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash Register Operation
  • Written and verbal communication

Languages

English
Full Professional

Timeline

Volunteer

Habitat for Humanity
07.2024 - Current

Cashier

West Hill Mall
11.2021 - 04.2024

Sales Clerk

Melcom Shopping Mall - Achimota
05.2017 - 08.2021

Sales Associate

KUMASI CITY MALL
05.2014 - 02.2017

Bachelor Of Business Administration - Management

KNUST

High School Diploma - General Arts

WINNEBA SHS
Antoinette Taale