Anthony J Tovar

Redlands

Summary

Experienced professional with a strong background in customer service, sales, and property management. Demonstrated success in cultivating and maintaining excellent client relationships, surpassing sales goals, and effectively managing properties to ensure tenant satisfaction. Skilled in problem-solving, multitasking, and consistently delivering exceptional results in dynamic work environments.

Overview

years of professional experience

Work History

Community Manager

InterSolutions

08.2024 - Current

Oversee day-to-day operations of multiple properties, ensuring a high level of tenant satisfaction and property upkeep.
Manage leasing staff and coordinate tenant communications and maintenance requests.
Responsible for property marketing, tenant screening, lease administration, and financial reporting.
Increased resident retention by employing targeted communication techniques.
Specialized in Low-Income Housing Tax Credit (LIHTC) affordable housing projects.

Product Specialist

Riverside Hyundai

03.2023 - 08.2024

Provided customer service support to answer inquiries about product features, pricing, and availability.
Learned about product's technical specifications and accurately explained specifications to customers and work team.
Collaborated with engineering teams to troubleshoot product issues.
Suggested specific products to meet customer needs.
Trained new specialists to present company products or services.
Gathered data from surveys on customer satisfaction with current products.

Leasing Consultant

BGSF

03.2022 - 03.2023

Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.

Sales Specialist

All Star Kia

03.2018 - 02.2022

Facilitated personalized solutions by matching clients with vehicles tailored to their needs and spending limits.
Directed end-to-end sales operations including client acquisition and deal finalization.
Established trust with clients, promoting sustained partnerships and increasing return visits.
Engaged in promotional initiatives to boost customer engagement.

Education

High School Diploma -

Redlands East Valley High School

Redlands, CA

06-2013

Skills

Property Management
Product Demonstration
Product Launches
Market Analyses

Marketing & Leasing
Financial Management
Legal Knowledge
Leadership

Timeline