Anthony Steele
Beaumont
Summary
Dynamic sales and customer service professional with 4 years of experience in the automotive industry. Specializes in internet management, customer engagement, and sales growth. Proven ability to build strong relationships, guide customers through the purchasing process, and provide tailored solutions that drive revenue and satisfaction. Successfully streamlined processes, enhanced lead conversion, and ensured a seamless buying experience. Recently expanded expertise into door-to-door sales with Spectrum, effectively promoting WiFi, cable, and mobile plans. Seeks an opportunity to leverage sales expertise and customer-centric approach to drive success in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Residential Connectivity Sales Specialist
Spectrum Charter Communications
12.2024 - Current
- Suggested optimal products tailored to customer preferences, generating an additional $100-$800 per transaction.
- Explained various product advantages and attributes to guide customers in selecting the most suitable choices for their personal needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns, to have a consistent, revolving client base.
- Consistently increased revenue through streamlined sales processes.
Internet Manager
Moss Bros Toyota
03.2020 - 03.2024
- Maximized profitability by presenting tailored payment plans.
- Delivered sustained monthly front-end gross profits totaling $40,000-$70,000 by exceeding vehicle sales targets.
- Handled internet sales leads from initial inquiry to successful transaction.
- Welcomed customers and offered detailed product insights.
- Provided advice on selecting suitable cars for purchase.
- Arranged test drives, fostering a sense of ownership among potential customers.
- Maintained customer satisfaction by providing prompt, reliable service, and by keeping them engaged in the process.
- Facilitated customer understanding of warranties and upsell opportunities for backend revenue growth.
- Established rapport with prospective clients via telephone and electronic communication.
- Provided follow-up customer service after a car sale was completed to maintain a revolving client base.
- Explained differences between models to clients, comparing and discussing capabilities and features.
Education
High School Diploma -
Beaumont High School
Beaumont, CA06-2018
Objective
Motivated and results-driven professional seeking a challenging position where I can leverage my skills and experience to contribute to company success, and grow within the organization
Languages
English
Full Professional
Timeline
Residential Connectivity Sales Specialist
Spectrum Charter Communications
12.2024 - Current
Internet Manager
Moss Bros Toyota
03.2020 - 03.2024
High School Diploma -
Beaumont High School
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