Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to providing exceptional customer experiences. Organized and motivated individual skilled in time management and organization. Seeking entry-level opportunities to enhance abilities and contribute to company growth.
Overview
7
7
years of professional experience
Work History
Residential Connectivity Sales Specialist
Spectrum Charter Communications
12.2024 - Current
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided first-rate service to all customers and potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Internet Manager
Moss Bros Toyota
03.2020 - 03.2024
Managed internet sales leads from first contact to completed sale, resolving customer issues quickly and efficiently.
Monitored and responded to internet sales leads from company website and third party sites.
Greeted customers and provided product information.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Conducted test drives for prospective buyers.
Maintained customer satisfaction by providing prompt, reliable service.
Advised customers on financing options and warranties available for their purchase.
Developed relationships with potential buyers through phone calls and emails.
Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Provided follow-up customer service after a car sale was completed.
Explained differences between models to clients, comparing and discussing capabilities and features.
Warehouse Associate
Rudolph Foods
01.2019 - 03.2020
Received and processed incoming shipments, verifying accuracy of items against purchase orders.
Maintained accurate inventory records through manual and computerized systems.
Unloaded materials from trucks using forklifts and pallet jacks.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Assisted in loading finished goods onto delivery vehicles as required.
Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
Communicated effectively with team members on matters related to work assignments.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages, and updated orders in internal database.
Sales Associate
Quiksilver
01.2018 - 02.2019
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Beaumont High School
Beaumont, CA
06-2018
Skills
Multitasking
Problem-solving abilities
Negotiation
Reliability
Communication Skills
Adaptability
Data Analysis
Upselling
Contact follow-up
Reliable and punctual
Positive and professional
Cold-calling
Sales expertise
Exceptional customer service
Languages
English
Full Professional
Education and Training
other
Timeline
Residential Connectivity Sales Specialist
Spectrum Charter Communications
12.2024 - Current
Internet Manager
Moss Bros Toyota
03.2020 - 03.2024
Warehouse Associate
Rudolph Foods
01.2019 - 03.2020
Sales Associate
Quiksilver
01.2018 - 02.2019
High School Diploma -
Beaumont High School
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