AIZA FLORES
Neepawa,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Casino Dealer/Inspector
Magsaysay Maritime Corporation
07.2007 - 02.2020
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Assisted in training new dealers, sharing expertise to improve overall team performance and knowledge.
- Developed strong rapport with guests, resulting in regular clientele and increased tips for excellent service.
- Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
- Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
- Enforced game rules to maintain fair paly and avoid disputes.
Education
Bachelor of Science - Hotel And Restaurant Management
Southeast Asian College
Quezon City, Philippines04.2006
Skills
- Strong mathematical skills
- Casino equipment maintenance
- Adaptability to Change
- Excellent customer service
- Accurate payouts
- Continuous learning mindset
- Gambling knowledge
- Patience and composure
- Quick Decision Making
Languages
English
tagalog
Certification
- Passenger Ship Crowd Management Training, Altitude Maritime Training Center Philippines - May 2019
- Passenger Ship Crisis Management and Human Behavior Training, Altitude Maritime Training Center Philippines- may 2019
Additional Information
Reference:
Ulrich Benamer
431-351-0785
Dante Soltes
204-212-1165
Timeline
Casino Dealer/Inspector
Magsaysay Maritime Corporation
07.2007 - 02.2020
Bachelor of Science - Hotel And Restaurant Management
Southeast Asian College
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