Anthony Nguyen
Montreal,Québec
Summary
Dynamic Store Supervisor with a proven track record at Groupe KVC Inc, excelling in inventory management and customer service. Successfully enhanced team performance through effective training and mentoring, while implementing visual merchandising strategies that boosted sales. Adept at problem-solving and multitasking in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Store Supervisor
Groupe KVC Inc
10.2024 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Coordinated staff scheduling and workflow management to ensure efficient coverage during peak hours.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Trained and mentored staff on customer service best practices, enhancing team performance.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising strategies, optimizing product displays for increased sales.
- Resolved customer inquiries and complaints effectively, improving overall satisfaction ratings.
- Collaborated with management on strategic planning initiatives to enhance store profitability and efficiency.
Sales Associate
GONG CHA Tea
03.2024 - 09.2024
- Assisted customers with product selections, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the sales floor and inventory areas.
- Collaborated with team members to achieve daily sales targets consistently.
Education
Diploma - Immigration Consultant
Ashton College
Vancouver, BC06-2021
MBA - Business Administration
The University of Haiwai
Haiwai, USA 07-2010
Skills
- Customer service
- Inventory management
- Cash management
- Retail merchandise quality standards
- Flexible work schedule
- Staff supervision
- Problem-solving
- Multitasking and organization
Languages
English
Professional Working
French
Professional Working
Timeline
Store Supervisor
Groupe KVC Inc
10.2024 - Current
Sales Associate
GONG CHA Tea
03.2024 - 09.2024
Diploma - Immigration Consultant
Ashton College
MBA - Business Administration
The University of Haiwai