Anthony Jeon
Vancouver,BC
Summary
A driven and motivated university student currently studying Kinesiology at UBC. I have participated in many volunteer activities, was involved in various clubs and extracurricular activities, and was employed at the Greater Vancouver Zoo and Hydra Estiatorio. I am able to adapt to new scenarios, provide enthusiastic customer service, and dedicate myself to completing tasks diligently. I strongly believe that my skills and experiences would be a great addition to the team.
Overview
1
1
year of professional experience
Work History
Restaurant Busser
Hydra Estiatorio
04.2022 - 12.2022
- Maintained high standards for cleanliness, organization, and overall customer experience
- Ensured theteam stays on top of cleaning by transporting dirty utensils and dishes to the kitchen
- Served food in a controlled and timely manner under stressful environmental conditions
- Assisted with moving heavy tables, chairs, and other restaurant service equipment
- Organized and cleaned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked and adapted swiftly by communicating with other staff and always looked for more efficient methods to bus tables and please guests
CUSTOMER SERVICE REPRESENTATIVE
Vancouver Zoo
07.2021 - 09.2021
- Answered calls, voicemails, and emails addressing guest problems and concerns
- Set up, activated, and renewed customer accounts
- Alleviated angry and unsatisfied guests, developing my adaptability to foreign scenarios
- Trained new employees on procedures and policies to promote team performance
- Explained benefits and features on top of recommendations to increase guest retention and maximize the customer's experience at the zoo
Education
Bachelor in Kinesiology -
University of British Columbia
Vancouver, BC04.2026
Skills
- Guest Satisfaction
- Determined and Efficient
- Physically Capable
- Verbal and Written Communication
- Quick Learner and Collaborative
Timeline
Restaurant Busser
Hydra Estiatorio
04.2022 - 12.2022
CUSTOMER SERVICE REPRESENTATIVE
Vancouver Zoo
07.2021 - 09.2021
Bachelor in Kinesiology -
University of British Columbia
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