Anthony Bertin
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Jean Coutu Pharmacy
01.2024 - 03.2025
- Assisted in developing team schedules to optimize resource allocation and improve operational efficiency.
- Coordinated daily operations to ensure adherence to company policies and enhance customer satisfaction.
- Supported inventory management processes, contributing to accurate stock levels and timely replenishment.
- Trained new staff on operational procedures, fostering a collaborative and efficient work environment.
Floor Clerk
Jean Coutu Pharmacy
11.2023 - 10.2024
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
- Operated warehouse equipment to facilitate efficient product movement and organization.
- Collaborated with team members to maintain cleanliness and safety standards in work areas.
- Supported order fulfillment by preparing items for shipment in accordance with company protocols.
Drive-Thru Cashier
Tim Hortons
09.2021 - 01.2022
- Provided exceptional customer service by addressing inquiries and resolving issues proactively.
- Maintained cleanliness and organization of drive-thru area to enhance operational efficiency.
- Monitored inventory levels and communicated needs to management for timely restocking.
Drive-Thru Cashier
McDonald's Restaurant
05.2019 - 10.2019
- Processed customer orders efficiently, ensuring accuracy and speed during peak hours.
- Operated POS system to handle cash transactions and process payments promptly.
- Assisted in training new staff on procedures and best practices for customer interactions.
- Collaborated with team members to optimize workflow and reduce wait times for customers.
Education
High school -
Bathurst high school
01.2023
Skills
- Customer service
- Team leadership
- Decision-making
- Money handling
- Staff training and development
- Employee scheduling
Languages
Anglais et Francais
Native or Bilingual
Timeline
Assistant Manager
Jean Coutu Pharmacy
01.2024 - 03.2025
Floor Clerk
Jean Coutu Pharmacy
11.2023 - 10.2024
Drive-Thru Cashier
Tim Hortons
09.2021 - 01.2022
Drive-Thru Cashier
McDonald's Restaurant
05.2019 - 10.2019
High school -
Bathurst high school
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