Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Anthony Awad

Ottawa,Ontario

Summary

Currently studying law at Carleton University, with positive feedback received from TAs highlighting my academic performance and engagement. Practical experience in customer service, analysis, critical thinking, and youth counselling. Skilled in communication, teamwork, and leadership, demonstrated through significant work experience. Passionate about law, business, community service, and personal development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Representative

Soloway Jewish Community Centre
02.2022 - Current
  • Managed ID checks and sign-ins for non-members
  • Gave tours for interested guests and conducted sales
  • Processed membership sales and handled general inquiries
  • Provided information services and managed email communications
  • Ensured a welcoming environment for visitors and members
  • Demonstrated multitasking and teamwork skills
  • Conducted outreach and inreach calls
  • Sold memberships on two different database systems
  • Accumulated 200 volunteer hours during my high school co-op program, which led to a job offer for a part-time position at the centre shortly after starting
  • Contributed to maintaining cleanliness standards in the fitness centre during COVID-19
  • Received positive feedback and compliments from members and supervisor for exceptional customer service
  • Suggested and implemented various improvements to front desk operations, enhancing overall efficiency and visitor experience
  • Trained new front desk staff on procedures and best practices
  • Developed and maintained relationships with members to enhance member experience.

Detailing High-end Automobiles

  • Polishing, vacuuming, and ceramic coating
  • Ensuring full exterior and interior detailing
  • Detailed hyper, sports, and luxury automobiles
  • Customer satisfaction.

Junior Counsellor

Dovercourt Recreation Centre
06.2019 - 05.2020
  • Supervised and engaged with children in summer camps and after school programs
  • Facilitated activity programming and group leadership
  • Managed children's transportation between school and programs
  • Communicated effectively with parents about children's experiences
  • Administered first aid and ensured equipment safety
  • Upheld all safety protocols and procedures
  • Supported and interacted with children with special needs
  • Monitored and ensured accurate attendance at camps
  • Accumulated 400 volunteer hours
  • Received positive feedback from parents and supervisors for exceptional care and leadership
  • Successfully managed a diverse group of children, including those with special needs, ensuring a supportive and inclusive environment
  • Participated in end-of-season events, contributing to a memorable and successful camp experience
  • Successfully completed training in child development and first aid, enhancing ability to provide high-quality care and safety.

Education

Law (Honours) -

Carleton University
Ottawa, Ontario

High School Diploma -

Nepean High School
Ottawa, Ontario
06.2023

Skills

Teamwork

Problem-solving

Multi-tasking

Leadership

Customer service

Communication

Attention to detail

Certification

  • High Five: Principles of Healthy Child Development
  • Behaviour Management and Supervision
  • Worker and Supervisor Health and Safety Training
  • AODA Training: Accessibility for Ontarians with a Disability Act
  • WHMIS Certificate
  • Accessibility for Ontarians with Disabilities
  • OCDSB - Violence and Harassment in the Workplace Certificate

References

Available upon request

Timeline

Front Desk Representative

Soloway Jewish Community Centre
02.2022 - Current

Junior Counsellor

Dovercourt Recreation Centre
06.2019 - 05.2020

Detailing High-end Automobiles

Law (Honours) -

Carleton University

High School Diploma -

Nepean High School

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Anthony Awad