Abel Ghebrehiwet
Ottawa,Ontario
Summary
Motivated young professional with experience in customer service, community engagement, and administrative support. Skilled in communication, coordination, and Excel-based tasks. Recognized for reliability, professionalism, and contributing to team goals. Eager to grow in organizational and client-focused roles.
Overview
2
2
years of professional experience
Work History
Member & Guest Services Representative
Soloway Jewish Community Centre
Ottawa, ON
01.2024 - Current
- Welcomed members and guests, serving as the first point of contact and ensuring a positive and professional experience.
- Sold and renewed memberships by clearly explaining benefits and helping clients choose the best plan for their needs.
- Handled program registrations, facility bookings, and general inquiries both in-person and over the phone.
- Used Microsoft Excel to track data, manage schedules, and support administrative tasks efficiently.
Footwear Sales Associate
SportChek
Ottawa, ON
12.2022 - 09.2023
- Developed strong product knowledge of footwear brands, styles, and trends.
- Provided exceptional customer service to guests in a timely and professional manner.
- Managed inventory levels through restocking merchandise as needed.
Skills
- Customer service
- Microsoft Excel
- Data tracking
- Social Media Management
- Facility and Event Booking
- Membership Sales
- Bilingual Communication
- Fundraising Coordination
Education
University of Ottawa - Ottawa, ON │ Faculty of Social Sciences (FSS)
Bachelor of Arts, Political Science And Public Administration
- Relevant Courses Completed: Public Administration - Public Sector Management – International Relations - Canadian Political Institutions - Comparative Politics - Politics and Globalization
Leadership Experience
Youth Member and Leader │ Hidri Ottawa
Ottawa, ON | 2017 – Present
- Active member since 2017; contributed to youth engagement, cultural programming, and event organization.
- Contributed to social media content to promote youth events and increase visibility across Ottawa’s Eritrean community.
- Assisted with financial coordination, including tracking member fees, and supporting fundraising efforts.
- Contributed to award-winning efforts: Hidri Ottawa received recognition as the top North American chapter in 2023.
﹊
YPFDJ North America │ Member
2023 – Present
- Participated in national conferences in the United States and leadership seminars focused on youth empowerment, political awareness, and cultural identity.
- Contributed to internal discussions on youth initiatives, policy topics, and strategic planning goals.
- Took part in education and dialogue sessions on global issues, with a focus on Eritrean history and sovereignty.
Accomplishments
- Raised over $50,000 by organizing and supporting fundraising drives benefiting local and international community causes.
- Instrumental in achieving regional recognition for excellence, with Hidri Ottawa named North America’s top chapter in 2023.
Timeline
Member & Guest Services Representative
Soloway Jewish Community Centre
01.2024 - Current
Footwear Sales Associate
SportChek
12.2022 - 09.2023
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