Mary Owoeye
Regina,SK
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
CLOUD 7 IT Services. INC
Regina, SK
03.2024 - Current
- Provided effective customer support by addressing concerns and ensuring issue resolution.
- Successfully defused tense situations by utilizing effective communication skills.
- Developed key customer relationships to increase sales.
- Successfully convinced clients to purchase additional services through innovative sales approaches.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized store by returning merchandise to proper areas and restocked displays.
- Inputted customer order data into database.
Customer Sales Support Representative
Think Eternity Farms
Lagos, Nigeria
06.2023 - 02.2024
- Delivered timely and precise customer support through phone, email or face-to-face interaction
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided customer support throughout the purchasing process, including product selection, ordering, billing, and returns.
- Strict adherence to company policies regarding customer privacy and data protection.
- Monitored inventory levels to ensure adequate stock availability for customers.
- Entered data and tracked orders as part of administrative responsibilities.
- Generated leads for potential new business opportunities through cold calling or other methods.
Customer Care Representative
Bath Nigeria Resources
Lagos, Nigeria
12.2021 - 04.2023
- Handled incoming phone calls and directed them appropriately.
- Kept customer and system account information accurate and current to support timely resolutions for concerns.
- Built sustainable relationships and trust with customer accounts through open and interactive communication.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
Education
High School Diploma -
Adedokun International School
Nigeria07-2017
Skills
- Strong Communication skill
- Microsoft Proficiency
- Time Management
- Exceptional interpersonal skills
- Technical Support
- Record Management
- Multitasking and prioritization
- Database entry
- Attention to Detail
- Problem Solving
- Documentation And Reporting
Certification
- MS 365 Certified
- Standard First Aid ,CPR and AED
Timeline
Sales Representative
CLOUD 7 IT Services. INC
03.2024 - Current
Customer Sales Support Representative
Think Eternity Farms
06.2023 - 02.2024
Customer Care Representative
Bath Nigeria Resources
12.2021 - 04.2023
- MS 365 Certified
- Standard First Aid ,CPR and AED
High School Diploma -
Adedokun International School
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