Summary
Overview
Work History
Education
Skills
Timeline
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Anser Rahman

Anser Rahman

Toronto,ON

Summary

To secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company. Action-oriented Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.

Overview

4
4
years of professional experience

Work History

Client Account Executive

Rogers Communications
Toronto, ON
09.2020 - 07.2022
  • Daily visits to assigned territory with target of 100-120 dispositions
  • Reached monthly sales target
  • Actively learned about new products, training and processes in order to be strong TSR
  • Generated great funnel of follow ups
  • Conducted various events in teams - business and residential
  • Consistently exceeding monthly sales targets
  • Focused on building long term relationships with customers and in-turn built strong network of referrals
  • Interacted face-to-face with customers, clients and team members regularly
  • Cold calling and selling during remote work
  • Built strong relationships with Property Managers, Superintendents and customers from assigned MDUs

SFU Field Sales Team Lead

Bell OSL
Toronto, ON
06.2020 - 08.2020
  • Daily visits to assigned territory with target of 100- 120 dispositions using Salesforce
  • Reached monthly sales target
  • Actively learned about new products, training and processes in order to be strong NMR
  • Exceeded sales targets in first month
  • Generated great funnel of follow ups
  • Focused on building long term relationships with customers and in-turn built strong network of referrals
  • Interacted face-to-face with customers, clients and team members while adhering to COVID protocols and taking all necessary measures for safety of everyone
  • Participated in team-building activities to enhance working relationships

General Manager

Boston Pizza
Toronto, ON
07.2018 - 03.2020
  • Handling corporate requests – cost control, BOH/FOH health standards, working on new menu
  • Daily management of operations using industry best practices
  • Responsible for hiring, training, management and development
  • Worked diligently to consistently shape customer friendly environment to improve guest experience
  • Worked consistently under extreme pressure and high volume environment smoothly
  • Focused on team building, coaching, labor control, damage control and waste management
  • Prioritized customer service and creating ever lasting customer experiences
  • Implemented operational strategies and effectively built customer and employee loyalty
  • Introduced new methods, practices and systems to reduce turnaround time

Multi-Unit Restaurant Manager

OTG Management, Toronto Pearson Airport
Toronto, O
01.2018 - 07.2018
  • Simultaneously managed total of 6 OTG branded restaurants on daily basis
  • Monitored and ensured adequate training, development and coaching for over 60 FOH employees
  • Addressed staff discipline when required using correct company standards and procedures
  • Worked as vital leader during high traffic and provided necessary support whilst being under pressure
  • Continually monitored restaurants for service, food and cleanliness issues
  • Completed restaurant opening and closing procedures and manage deposits

Education

Bachelor of Arts - Public Health

York University
Toronto, ON
04.2016

BBA - Business Management

Seneca College
Toronto, ON
2013

Skills

  • 4 years of experience in sales and marketing
  • Ability to persuade and provide exceptional customer service
  • Customer acquisition oriented
  • Excellent communication skills
  • Excellent skills with Microsoft Suite – MS Word, Excel, PowerPoint
  • Exceptional level of comfort and expertise working with Oasys, Genesys, SalesForce, Oracle ESSO
  • Strong passion and drive for sales and customer relationship building
  • Excellent interpersonal skills and ability to build strong relationships
  • People-oriented and self-motivated
  • Ability to adapt to ongoing changes with ease
  • Proficiency in quick learning and adapting of new technologies
  • Proficient in solving IT related tasks
  • Service Coordination
  • Customer Relationships

Timeline

Client Account Executive

Rogers Communications
09.2020 - 07.2022

SFU Field Sales Team Lead

Bell OSL
06.2020 - 08.2020

General Manager

Boston Pizza
07.2018 - 03.2020

Multi-Unit Restaurant Manager

OTG Management, Toronto Pearson Airport
01.2018 - 07.2018

Bachelor of Arts - Public Health

York University

BBA - Business Management

Seneca College

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Anser Rahman