Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anoop Chatrath

Surrey,BC

Summary

Skilled Pharmacy Assistant brings more than 1 year of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind to customers of all backgrounds.


Accomplished Assistant Manager at Kal Tire, adept in Operations Management and fostering team motivation, significantly improved customer satisfaction. Leveraged CRM expertise and a results-driven approach to enhance store performance and sales. Skilled in medication dispensing and insurance verification, demonstrating versatility across roles.


Overview

2
2
years of professional experience

Work History

Assistant Manager

Kal Tire
10.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Developed strategy to increase sales and drive profits.

Pharmacy Assistant

London Drugs
01.2023 - Current
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat, and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Supported operations with filing, copying and faxing.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.

Education

Associate of Arts - Accounting

Langara College
Vancouver, BC
12.2024

Skills

  • Customer Relationship Management (CRM)
  • Operations Management
  • Project management abilities
  • Team motivation
  • POS System Operation
  • Insurance Verification
  • Medication Dispensing
  • Computer savvy

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Assistant Manager

Kal Tire
10.2023 - Current

Pharmacy Assistant

London Drugs
01.2023 - Current

Associate of Arts - Accounting

Langara College

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Anoop Chatrath