Ann Mary Titto
Scarborough,Ontario
Summary
Demonstrated proficiency in producing in-depth reports, effectively analyzing complicated financial data, and keeping precise records. Adept at putting into place effective accounting procedures to simplify processes and raise efficiency within an organization. Strong understanding of GAAP guidelines and expertise with accounting and ERP systems. Willingness to take on added responsibilities and to meet team goals
Overview
3
3
years of professional experience
Work History
Audit Assistant
IPR, Holidays
08.2020 - 07.2021
- Reviewed general ledger transactions to identify errors or irregular entries.
- Completed audits in accordance with regulations and procedures.
- Assessed financial statements and records.
- Performed auditing work in accordance with rigorous auditing standards and principles.
Customer Service Representative
Madras Masala, Indian Cuisine
04.2022 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Onboarded and delivered exceptional customer service to 100+ customers per shift during peak hours
- Memorized over 100+ different menu items and helped guide guests with their ideal dining experience.
- Managed the POS and CRM systems
- Managed operational activities ( inventory management, purchasing, follow up on customer requests and complaints).
Education
Post-Graduate - Advanced Professional Accounting
York University
Toronto, ON06.2023
Post- Graduate Certificate - Accounting And Finance
York University
Toronto, ON05.2022
Bachelor of Commerce - Finance And Taxation
St Peter's College
India, Kerala08.2020
Skills
- General Ledger
- Cost Accounting
- Software proficiency
- Payroll management
- Data Analysis
- Time Management
- Communication
- Attention to detail
Timeline
Customer Service Representative
Madras Masala, Indian Cuisine
04.2022 - 07.2023
Audit Assistant
IPR, Holidays
08.2020 - 07.2021
Post-Graduate - Advanced Professional Accounting
York University
Post- Graduate Certificate - Accounting And Finance
York University
Bachelor of Commerce - Finance And Taxation
St Peter's College
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