Chippa Bhutik Lhomi
Scarborough,Ontario
Summary
Driven professional with extensive experience in hospitality, retail, and customer service, proficient in managing financial transactions and enhancing guest experiences, known for strong communication, problem-solving, and multitasking capabilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Line Server / Cashier
T-Bones
09.2023 - Current
- -Deliver high-quality service in a dual role, balancing front-line customer interaction with accurate cash and payment handling.
- -Ensure efficient order processing, upselling menu items to enhance sales and customer satisfaction.
- -Foster a positive dining experience by anticipating guest needs and resolving concerns promptly.
Host / Cashier
Gokarna Hillside Resort
05.2021 - 07.2023
- - Greeted and seated guests, ensuring a welcoming and organized dining experience.
- - Managed reservations, coordinated table assignments, and maintained smooth guest flow during peak hours.
- - Handled customer payments, processed transactions accurately, and balanced daily cash reports.
- - Provided detailed menu information, addressed guest inquiries, and resolved concerns professionally.
- - Collaborated with servers and kitchen staff to maintain efficient communication and timely service delivery.
Education
Diploma - Business
Fleming College
Toronto, OntarioHigher Secondary Education - Management Stream
Kumari Awasiya Secondary School
Kathmandu, NepalSkills
- Customer Experience Enhancement
- Payment Processing & Cash Handling
- Food & Beverage Service Expertise
- Conflict Resolution & Problem Solving
- Effective Team Collaboration
- Multitasking in High-Pressure Environments
- Time Management & Organizational Skills
Certification
Smart Serve Certified – Ontario
Languages
English
Professional Working
Nepali
Native or Bilingual
Timeline
Front Line Server / Cashier
T-Bones
09.2023 - Current
Host / Cashier
Gokarna Hillside Resort
05.2021 - 07.2023
Diploma - Business
Fleming College
Higher Secondary Education - Management Stream
Kumari Awasiya Secondary School