ANNIE GOSSELIN
Verdun
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
31
31
years of professional experience
Work History
Administrative Assistant and Medical Secretary
McGill University Health Centre
11.1999 - Current
- Company Overview: 1650 Avenue des Cèdres, Montréal (Québec) H3G 1A3 Sites HGM-ITM-HRV-HME-GLEN Tel: 514-934-1934 ext. 31617
- Achievements
- Medical archives Admission Emergency
- Service-oriented and welcoming approach
- Research, dispatch, compilation and filing of medical records
- Digitization and indexing of medical records
- Ensure the integrity of computerized patient data
- Data entry billing and payments, customer service, ordering and tracking supplies
- Train and guide new employees
- Special projects
- Merging of medical records from Allen Memorial Institute to Montreal General Hospital MUHC Call Centre
- Merging of all duplicate medical records at the Montreal General Hospital
- Call Center
- Use of Mite system Superset 150 prd, messaging 24/7 availability, emergency code management, general incoming calls, paging systems, and intercom to contact professional staff
- Access to Information Office
- Disclosure of health information for local and international health center requests, in compliance with Quebec laws and regulations
- Forms standardization service - OWORD
- Create, review, translate (English-French) and reproduce OWORD electronic forms and make them available in the Electronic Patient Record (ECR) Oacis
- Prepare meeting agendas and minutes
- Establish and maintain manual and computerized filing systems
- Open and distribute postal and electronic mail
- Schedule and confirm appointments and meetings with clients and professional staff
- Perform routine administrative tasks and maintain accurate and meticulous records
Administrative Assistant Billing
Somincare
01.2010 - 01.2023
- Company Overview: McGill University Health Centre Site Montreal General Hospital Department of Anesthesia 1650 Avenue des Cèdres, Montréal (Québec) H3G 1A3
- Achievements
- Ensure the accuracy of patient demographics
- Verify the patient's insurance plan upon arrival and the status of coverage
- Prepare and verify necessary documents, as well as required supporting documentation to be submitted to the billing company for RAMQ
- Follow-up with physicians for missing documents
- Weekly follow-up on unprocessed claims
- Account balancing
- Prepare and send invoices and receipts to patients and receive payments
Administrative Assistant Reception Coordinator
Groupe Perspective
03.2011 - 06.2014
- Company Overview: Tel.: 1 418 651-4700
- Achievements
- Service-oriented and welcoming approach
- Screen visitors, telephone calls and mail
- Organize meetings, including room reservations and catering for senior management meetings
- Organize staff travel
- French-English and English-French translation
- Ensure the availability of office supplies
Administrative Agent - Lab results
Laboratoire Médical Biron Inc.
07.1998 - 04.1999
- Company Overview: 299, Sir Wilfrid-Laurier Tel: 514 866-6146
- Achievements
- Receive calls and requests for information
- Research, indexing, compiling and filing test results
- General office work
Clerk
RBC
08.1994 - 01.1997
- Company Overview: Trust Royal, Head office Montréal
- Accounting of receivable and non-receivable items for various branches
- Project to introduce computerized signature verification system
Education
Vocational Training Profession Looking
undefined
CEGEP du Vieux Montréal
Medical terminology
PACCA, Lasalle
01.2009
D.E.S. - undefined
École Gérard-Fillion
01.1993
Skills
- Experienced with Microsoft Office applications
- Oacis
- Streamline Access
- AnyWare
- Opera MedVision and Impromptu
- Logibec Med-Echo
- Dossier Santé Québec (DSQ)
- Operating systems: Windows, macOS, iOS, Android
- Image processing graphics software: Photoshop, InDesign, Illustrator and Adobe PDF Pro
- Web browsers: Google, Safari, Chrome, Mozilla
- Social networks: Facebook, Instagram, Twitter, TikTok, YouTube
- Video Conferencing Software: Teams, Zoom, GoTo, Google Meet, Skype
LANGUAGES
English
French
Timeline
Administrative Assistant Reception Coordinator
Groupe Perspective
03.2011 - 06.2014
Administrative Assistant Billing
Somincare
01.2010 - 01.2023
Administrative Assistant and Medical Secretary
McGill University Health Centre
11.1999 - Current
Administrative Agent - Lab results
Laboratoire Médical Biron Inc.
07.1998 - 04.1999
Clerk
RBC
08.1994 - 01.1997
undefined
CEGEP du Vieux Montréal
Medical terminology
PACCA, Lasalle
D.E.S. - undefined
École Gérard-Fillion
Vocational Training Profession Looking
Hobbies and Interests
Reading, Gardening, Playing a musical instrument, Cooking, DIY Home Improvement Projects, Role-playing games e.g. D&D
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