Anne Taylor
KITCHENER,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
Work History
Manager - Finance and Administration
Texada Software
08.1998 - 03.2023
- Developed and maintained relationships with customers and suppliers
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Proved successful working within tight deadlines and a fast-paced environment.
- Employee Benefits - managed continuous enrollment processes, as well as yearly benefits review to analyze data to identify trends and develop strategies for improvement.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed bi-monthly payroll data entry and processing for approximately 40 employees to comply with predetermined company guidelines. Maintained confidentiality of employee records and payroll information.
- Assisted with recruitment and onboarding of new employees.
- Managed journal entries, collection efforts and reconciliations.
- Maintained system of internal controls to prevent fraud and abuse.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Contributed to hiring, training and development of accounting teams.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Created rewards and recognition programs for acknowledging employees' achievements.
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Provided in-house and on site training to customers to enhance use and understanding of Texada Software - an asset management software; mainly used for the rental and construction industry.
- Support external auditors with year-end financial audit. Liaise with the external auditors to provide required information, explanations, and samples.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
Accounting Clerk
BNR Equipment Rentals
06.1986 - 07.1998
- Input high volume of monthly invoices with consistent accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Made outbound and received inbound calls to vendors and customers to discuss and resolve account needs.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
High School Diploma -
Eastwood Collegiate Institute
Kitchener, ONChef - Honours - Cooking
Liaison College Culinary Arts
Kitchener, Canada04.2008
Skills
- AP and AR Management
- Payroll Administration
- Collections
- Account Reconciliation
- Invoice Processing
- Office Administration
- Event Planning
- Employee Benefits Administration
- Salesforce CRM
- Reliability
- Bank Deposits
- Customer Service
- Payment Processing
Languages
English
Native or Bilingual
Travel, Painting, Culinary, Music
I have traveled extensively throughout North America and Europe. Scotland, France, a Black Sea Cruise and Cape Cod are highlights. In the last year, I dusted off my paint brushes and have been teaching myself watercolours which I find to be challenging and rewarding. Cooking is always a favourite pastime as well and am quite often listening to music or attending a concert.
Timeline
Manager - Finance and Administration
Texada Software
08.1998 - 03.2023
Accounting Clerk
BNR Equipment Rentals
06.1986 - 07.1998
High School Diploma -
Eastwood Collegiate Institute
Chef - Honours - Cooking
Liaison College Culinary Arts
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