Anne Pindot
Scarborough,ON
Summary
Dynamic professional with experience at Canada Post Corporation and Chipotle Mexican Grill, excelling in problem-solving and team collaboration. Proven track record in enhancing service speed and customer satisfaction while ensuring compliance with safety regulations. Skilled in operational efficiency and training, driving productivity improvements in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Postal Clerk
Canada Post Corporation
10.2015 - Current
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Operated sorting machines to categorize mail for distribution routes.
- Maintained accurate records of transactions and shipments for tracking purposes.
Service Leader
Chipotle Mexican Grill
11.2021 - 07.2025
- Led team in delivering exceptional customer service and maintaining high operational standards.
- Ensured compliance with food safety regulations and company policies to uphold quality.
- Trained new team members on service procedures and operational best practices.
- Managed inventory levels and coordinated product orders to minimize waste.
- Implemented efficient workflow processes that improved service speed during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and retention rates.
- Collaborated with management to develop training materials for staff development initiatives.
- Monitored performance metrics to identify areas for improvement in team productivity.
- Balanced staffing levels appropriately according to demand fluctuations, optimizing labor costs without sacrificing service quality.
Education
Bachelor of Science - Tourism And Hospitality Management
Lyceum of Batangas
Philippines04.2002
Skills
- Workplace safety
- Problem-solving skills
- Verbal/written communication
- Team collaboration
Languages
English
Professional Working
Timeline
Service Leader
Chipotle Mexican Grill
11.2021 - 07.2025
Postal Clerk
Canada Post Corporation
10.2015 - Current
Bachelor of Science - Tourism And Hospitality Management
Lyceum of Batangas