Anne Macharia
Pickering,ON
Summary
Proven Personal Support Worker with a track record of enhancing patient well-being at Ballycliffe Longterm Residence. Skilled in Dementia Care and providing emotional support, consistently improving client comfort and independence. Demonstrated ability to maintain high hygiene standards, contributing to positive feedback from both healthcare teams and guests. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
22
22
years of professional experience
Work History
Personal Support Worker
Ballycliffe Longterm Residence
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Hotel Waiter
Ritz-Carlton, Jeddah Saudi Arabia
06.2012 - 07.2022
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
Kitchen Staff Member
Karinga Girls High School
01.2002 - 03.2012
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
Education
Certificate in Personal Support Worker - Personal Support Worker
Durham Catholic District School Board
Ajax01.2024
High School Diploma -
Icaciri Girls High School
Kiambu, Kenya11.1996
Skills
- Mobility Assistance
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Privacy and confidentiality
- Housekeeping tasks
- Meal Preparation
- Nutrition Support
Languages
English
Full Professional
Timeline
Personal Support Worker
Ballycliffe Longterm Residence
04.2024 - Current
Hotel Waiter
Ritz-Carlton, Jeddah Saudi Arabia
06.2012 - 07.2022
Kitchen Staff Member
Karinga Girls High School
01.2002 - 03.2012
Certificate in Personal Support Worker - Personal Support Worker
Durham Catholic District School Board
High School Diploma -
Icaciri Girls High School
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