Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Anne-Charlotte Bernier

Surrey,BC

Summary

Driven professional with a proven track record at Pokerito, adept in inventory management and customer service. Excelled in team collaboration and effective communication, enhancing customer satisfaction and reducing waste. Multilingual with a keen attention to detail, consistently achieving high standards in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Line Cook and Server

Pokerito
Surrey, British Columbia
09.2024 - Current
  • Accurately recorded orders on cash register and point-of-sale system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.

Deli Clerk

Coop
Birtle, Manitoba
08.2023 - 03.2024
  • Prepared all food orders according to customer specifications.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained cleanliness of the deli area and equipment.
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with selecting products from the deli case or menu board.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.

Cook

Pizzahut
Russell, Manitoba
03.2023 - 07.2023
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Adhered to food safety standards when storing and preparing foods.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Managed portion control using correct utensils during preparation and plating.
  • Handled advanced thawing and food pre-preparation for upcoming meals.

Education

High School Diploma -

Earl Marriot Secondary
Surrey, BC
06-2025

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Effective communication
  • Strong work ethic
  • Multilingual skills
  • Attention to detail

Languages

French
Native/ Bilingual
English
Full Professional

Certification

  • Canadian WHMIS
  • Smart Choices: Responsible Service Certification

Timeline

Line Cook and Server

Pokerito
09.2024 - Current

Deli Clerk

Coop
08.2023 - 03.2024

Cook

Pizzahut
03.2023 - 07.2023

High School Diploma -

Earl Marriot Secondary

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Anne-Charlotte Bernier